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Forums › Spark New Zealand (including Skinny and BigPipe) › callerID IMate JasJam
danfaulknor

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#35970 17-Jun-2009 20:50
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For some reason caller ID isnt working on my jasjam.. and i have no idea why.

It just shows all callers as "Unknown", its really annoying.

Does anyone have any idea how i could fix this?

Cheers




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chiefie
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  #225963 17-Jun-2009 20:53
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An unknown usually be someone with their number withheld. And if you have multiple contacts with same number, it will just show the phone number in + format.




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danfaulknor

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  #225969 17-Jun-2009 21:02
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Even calling from my own phone (which i know doesnt have caller id withheld) shows as unknown (but if i call another cell it shows the number.

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chiefie
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  #225976 17-Jun-2009 21:13
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Hmmm that is pretty weird. Does this happen to all incoming calls?




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nzbnw
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  #225982 17-Jun-2009 21:25
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You might not have caller display provisioned on your account. I would have done it for you, but off on holiday tomorrow for a few days.

Call 123 or visit a Telecom Store / Dealer and they will fix it for you.

nzbnw







danfaulknor

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  #225993 17-Jun-2009 22:07
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thanks guys, will ring telecom tomorrow..

Wasnt sure if they would help seeing as the JasJam isnt a supported device on XT.

Cheers




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danfaulknor

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  #226235 18-Jun-2009 11:45
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yep that was it.

CallerID has been setup and im all sorted now :)

Thanks




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