You Tube on Big time plan

Forums › Spark New Zealand (including Skinny and BigPipe) › You Tube on Big time plan

Wills1

710 posts

Ultimate Geek

#37326 10-Jul-2009 20:20

Has anyone found a way to speed up you tube loading on the bigtime plan?

Talkiet

4792 posts

Uber Geek

Trusted

#234157 11-Jul-2009 17:54

Ensure you are using Telecom DNS servers and not those from an old ISP or opendns etc... The reason for this is that I have observed if you use non-Telecom DNS servers, the video servers you connect to are in the US, and are about 250ms away, while using the Telecom DNS servers connects you to a video server within NZ and about 50ms away. (50ms for me, in Chch, on an interleaved line).

I'm not sure whether that would completely solve any problems you would be having, but it's obviously going to be better to speak to a local server.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

Wills1

710 posts

Ultimate Geek

#234160 11-Jul-2009 18:05

Thanks for your reply.

How do I check those settings in windows vista?

Talkiet

4792 posts

Uber Geek

Trusted

#234166 11-Jul-2009 18:19

Open a command prompt (Start/Run - then type "cmd" without the quotes and hit enter... This should open a black command prompt...

At that, type (again without quotes) "tracert v4.lscache7.googlevideo.com"

If the output is about 8 hops, and a time of about 40-60ms, then you are looking at the NZ based servers

If it's above about 12 hops, and over 200ms, you're likely looking at the US servers

Try it and paste the output here.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

JAYJAY

121 posts

Master Geek

#234187 11-Jul-2009 19:30

FYI.

C:\>tracert v4.lscache7.googlevideo.com

Tracing route to v4.lscache7.l.google.com [210.55.180.153]

over a maximum of 30 hops:

1 66 ms 99 ms 99 ms dsldevice.lan [192.168.1.254]

2 41 ms 42 ms 41 ms 210-55-69-128.jetstream.southnet.co.nz [210.55.69.128]

3 * * * Request timed out.

4 50 ms 51 ms 50 ms x6-0-0-v20.akcr10.global-gateway.net.nz [202.50.238.49]

5 52 ms 51 ms 52 ms v4.aksw7.global-gateway.net.nz [210.55.202.51]

6 55 ms 51 ms 51 ms ae0-30.akbr4.global-gateway.net.nz [210.55.202.102]

7 51 ms 50 ms 50 ms xe0-0-0-2.akbr5.global-gateway.net.nz [202.50.232.78]

8 50 ms 50 ms 50 ms 210.55.180.153

Trace complete.

Wills1

710 posts

Ultimate Geek

#234193 11-Jul-2009 19:47

Tracing route to v4.lscache7.l.google.com [210.55.180.153]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms WooshRouter.home [192.168.1.1]
2 136 ms 77 ms 249 ms 210-55-69-88.iprolink.co.nz [210.55.69.88]
3 * * * Request timed out.
4 71 ms 143 ms 66 ms x6-0-0-v20.akcr10.global-gateway.net.nz [202.50.
238.49]
5 94 ms 44 ms 276 ms v4.aksw7.global-gateway.net.nz [210.55.202.51]
6 41 ms 259 ms 139 ms ae0-30.akbr4.global-gateway.net.nz [210.55.202.1
02]
7 141 ms 139 ms 212 ms xe0-0-0-2.akbr5.global-gateway.net.nz [202.50.23
2.78]
8 242 ms 197 ms 42 ms v4.lscache7.googlevideo.com [210.55.180.153]

Trace complete.

Talkiet

4792 posts

Uber Geek

Trusted

#234209 11-Jul-2009 20:34

Hmm. both you guys are routing to the NZ servers - I can't explain the high times for Wills1 unless you were downloading stuff at the same time.

I'm also not sure what's happening with the name resolution of the first hops...

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

Screeb

698 posts

Ultimate Geek

#234213 11-Jul-2009 21:21

Wills1: Tracing route to v4.lscache7.l.google.com [210.55.180.153]

over a maximum of 30 hops:

1 1 ms 1 ms 1 ms WooshRouter.home [192.168.1.1]

2 136 ms 77 ms 249 ms 210-55-69-88.iprolink.co.nz [210.55.69.88]

3 * * * Request timed out.

4 71 ms 143 ms 66 ms x6-0-0-v20.akcr10.global-gateway.net.nz [202.50.

238.49]

5 94 ms 44 ms 276 ms v4.aksw7.global-gateway.net.nz [210.55.202.51]

6 41 ms 259 ms 139 ms ae0-30.akbr4.global-gateway.net.nz [210.55.202.1

02]

7 141 ms 139 ms 212 ms xe0-0-0-2.akbr5.global-gateway.net.nz [202.50.23

2.78]

8 242 ms 197 ms 42 ms v4.lscache7.googlevideo.com [210.55.180.153]

Trace complete.

iprolink.co.nz is Compass. What's going on there?

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Wills1

710 posts

Ultimate Geek

#234233 11-Jul-2009 22:38

Had another go.

Tracing route to v4.lscache7.l.google.com [210.55.180.153]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms WooshRouter.home [192.168.1.1]
2 136 ms 77 ms 249 ms 210-55-69-88.iprolink.co.nz [210.55.69.88]
3 * * * Request timed out.
4 71 ms 143 ms 66 ms x6-0-0-v20.akcr10.global-gateway.net.nz [202.50.
238.49]
5 94 ms 44 ms 276 ms v4.aksw7.global-gateway.net.nz [210.55.202.51]
6 41 ms 259 ms 139 ms ae0-30.akbr4.global-gateway.net.nz [210.55.202.1
02]
7 141 ms 139 ms 212 ms xe0-0-0-2.akbr5.global-gateway.net.nz [202.50.23
2.78]
8 242 ms 197 ms 42 ms v4.lscache7.googlevideo.com [210.55.180.153]

Trace complete.

Talkiet

4792 posts

Uber Geek

Trusted

#234235 11-Jul-2009 22:42

Wills1: Had another go.

Tracing route to v4.lscache7.l.google.com [210.55.180.153]

over a maximum of 30 hops:

1 1 ms 1 ms 1 ms WooshRouter.home [192.168.1.1]

2 136 ms 77 ms 249 ms 210-55-69-88.iprolink.co.nz [210.55.69.88]

3 * * * Request timed out.

4 71 ms 143 ms 66 ms x6-0-0-v20.akcr10.global-gateway.net.nz [202.50.

238.49]

5 94 ms 44 ms 276 ms v4.aksw7.global-gateway.net.nz [210.55.202.51]

6 41 ms 259 ms 139 ms ae0-30.akbr4.global-gateway.net.nz [210.55.202.1

02]

7 141 ms 139 ms 212 ms xe0-0-0-2.akbr5.global-gateway.net.nz [202.50.23

2.78]

8 242 ms 197 ms 42 ms v4.lscache7.googlevideo.com [210.55.180.153]

Trace complete.

Something's odd... I don't believe there's ANY chance that a tracert would show the same exact latencies to each hop on subsequent runs, especially with those numbers (which I can't even understand!)

What is your router, and how long have you been on the bigtime plan? Could you also try a tracert to

tracert www.telecom.co.nz please.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

Wills1

710 posts

Ultimate Geek

#234238 11-Jul-2009 22:50

router is a Dynalink RTA 1025w

Tracing route to www.telecom.co.nz [146.171.18.242]
over a maximum of 30 hops:

1 2 ms 1 ms 2 ms 192.168.1.1
2 42 ms 42 ms 42 ms 210-55-69-88.iprolink.co.nz [210.55.69.88]
3 * * * Request timed out.
4 42 ms 42 ms 41 ms x6-0-0-v20.akcr10.global-gateway.net.nz [202.50.
238.49]
5 41 ms 41 ms 41 ms g0-1-0.tkcr3.global-gateway.net.nz [210.55.202.5
0]
6 43 ms 44 ms 43 ms tcnz-is-dom2.tkcr3.global-gateway.net.nz [202.50
.245.206]
7 43 ms 42 ms 43 ms 146.171.18.210
8 44 ms 43 ms 44 ms 146.171.18.242

Trace complete.

Wills1

710 posts

Ultimate Geek

#234239 11-Jul-2009 22:52

I've been on Big Time plan since 3rd July. Was on Adventure prior to the change.
Never had any problems until the change to big time

l43a2

1779 posts

Uber Geek

ID Verified

Trusted

#234421 12-Jul-2009 20:06

i have noticed on my Adventure plan youtube videos are slow to load and buffer alot :0 very annoying

JAYJAY

121 posts

Master Geek

#234573 13-Jul-2009 10:05

On another note, I'll be checking that I'm using the correct DNS servers in my modem settings. Just by chance I checked them last night and discovered two big red "X" icons where there should be two big green "tick" signs. No idea how or why they aren't ticks. More info to follow :D

Wills1

710 posts

Ultimate Geek

#235321 14-Jul-2009 19:50

Well Telecom have done something,

There's reports everywhere that some work was done this afternoon.

You tube is streaming like normal again. Hope it stays that way!!!