Voicemail indicator on XT not going away?

Forums › Spark New Zealand (including Skinny and BigPipe) › Voicemail indicator on XT not going away?

freitasm

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#37621 15-Jul-2009 18:36

I am using a third party handset (Pantech Windows Mobile 6.1) and noticed something interesting today.

When I have a new voice mail the indicator shows up as expected:

But when I clear the voicemail, instead of the indicator being reset, the handset presents an incoming SMS:

Any ideas?

NealR

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#235785 15-Jul-2009 18:46

DM me the phone number and I'll see if there's anything at the metowrk end

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Aaroona

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#235823 15-Jul-2009 20:24

... At least you get a Voicemail icon.

.. stupid vodafone.

sbiddle

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#235915 16-Jul-2009 00:52

Aaroona: ... At least you get a Voicemail icon.

.. stupid vodafone.

What's stupid about VF?

If you want a VM icon rather than the VM SMS notification (remembering their are advantages and disadvantages to both methods) then just ring 777 and they'll enable it for you. I've had it since the start of the year.

Aaroona

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#235917 16-Jul-2009 00:56

sbiddle:
Aaroona: ... At least you get a Voicemail icon.

.. stupid vodafone.

What's stupid about VF?

If you want a VM icon rather than the VM SMS notification (remembering their are advantages and disadvantages to both methods) then just ring 777 and they'll enable it for you. I've had it since the start of the year.

... Are you kiding me? all I have to do is ringu p and have it changed?

also, could you please tell me what the advantage is of a txt over an icon?

quite interested in that before i go and change it.

richms

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#235922 16-Jul-2009 03:31

Text tells you how many, when I had the icon on vodafone (thats what I ended up with after asking for VM removed on one of my phones) it would just turn the icon on - no count or date of the message etc...

now if they could do who called without having VM that would make me turn it back on, but with it costing people then no VM for me thanks...

Richard rich.ms

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#235924 16-Jul-2009 05:38

Disadvanges of icon are that there is no visual status of the number of messages or the number of new messages like the TXT message. You also can't determine between fax and voice if you have a fax mailbox.

Advantage is that you can never forget about VM messages - I've certainly read messages in the past but been too busy to check the VM and forgotten all about them! The icon makes it very clear that you still have unread messages.

johnr

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#235938 16-Jul-2009 08:07

icon indicator has been around for years just the default is sms flick me a pm if you want it enabled or call 777 you may find csr's are not sure how to enable it.

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freitasm

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#235950 16-Jul-2009 08:52

Back on topic, I think this may be a handset issue since NealR tells me there's nothing on the network side. I think the handset didn't deactivate the MWI instead interpreting it as a standard SMS...

akia

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#236004 16-Jul-2009 10:29

hmm seems a bit weird since it's the same sms that is turning the icon on as it is turning it off