XT network and email

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mike872c

28 posts

Geek

#37698 17-Jul-2009 17:01

I've been trialling a MF636 USB modem on the XT network

Internet is OK, email is another story.

I have a domain name with Freeparking and 5 email accounts

Problem is I can't send email via Eudora or Pegasus to any of their smtp servers.

Telecom help desk say that their XT network uses secure mail servers and Freeparking (and Vodafone) don't. They also say that their servers can't talk to Freeparking for this reason. They believe my only option is an email account with them.

Freeparking say it sounds like bollocks and they can't find any info regard SSL or Authentication settings that they might use for XT network.

Freeparking tell me to call Telecom, Telecom tell me to call Freeparking. In MS Excel this is called a 'Circular Reference'

Which clown is at at fault here - me, Telecom, Freeparking, Both, all?

It's seems to me that if mail servers aint talking to each other, nobody's got email.

I never had this problem on the Vodafone 3G network (Vodem). My reason for trialling XT is an attempt to get mobile broadband at our small farm because Vodafone has poor coverage there. The trial with XT from a coverage perspective was successful

What to do?

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#236503 17-Jul-2009 17:17

try using smtp.xtra.co.nz

This sounds like the typical ISP thing, to prevent spam being sent from their network

mike872c

28 posts

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#236504 17-Jul-2009 17:20

Tried that. With port 587, with port 2525, with port 25, with/without Auth, with without SSL

scorpiworld

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#236509 17-Jul-2009 17:49

This is for xtra accounts from TNZ Help site

The below email settings are required to set up Yahoo!Xtra email:
Outgoing mail server: send.xtra.co.nz
Port: 465 SSL: Yes
Outgoing mail server requires authentication: Yes

If your mobile does not support SSL, please use the following settings:
Outgoing mail server: send.xtra.co.nz
Port: 587
Outgoing mail server requires authentication: Yes

I've removed the Incoming Xtra email settings as their n/a, but the rest should work for non xtra accounts.

mike872c

28 posts

Geek

#236533 17-Jul-2009 19:17

Thanks, but I aleady got 5 email accounts with Freeparkings. I don't want another with yahoo/xtra

cokemaster

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#236540 17-Jul-2009 19:46

If freeparking provide your mail service, they should provide remote SMTP services.

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bluey

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#236549 17-Jul-2009 20:24

I had pretty much the same problem.
My solution was this....

Sign up for a Google Apps Standard Edition mail account. http://www.google.com/apps/intl/en/group/index.html
You can use your existing domain names but direct your mail to your gmail account by changing the mx records for your domain via your free parking account management panel (instructions are provided during the google apps setup).

You can then send and retrieve your mail from gmail using pop or imap (i suggest the latter).

Doesn't matter what kind of internet connection you have.

You will also have far better webmail than the squirrel mail provided by free parking.
And far far better spam filtering.

It's also free. You just need to own the domain name, you don't need to pay for email hosting.

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bluey

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#236551 17-Jul-2009 20:28

Oh yeah..... and gmail will give you about 7.5GB of storage vs free parkings 250mb

zocster

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#236552 17-Jul-2009 20:29

+1 for google apps it is easy to set up.

mike872c

28 posts

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#236566 17-Jul-2009 21:56

If this this works for me, you'll be a legend Bluey - I'll try the setup tomorrow

daman88

81 posts

Master Geek

#236582 17-Jul-2009 23:54

squirrel mail??!! yuck!! hate that!! never works perfectly on other networks
use google +1 from me too :)

Daman88

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mastergeek

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#236688 18-Jul-2009 16:18

You would require to contact freeparking and ask them for the settings of smtp.

From my experience send.xtra.co.nz would not work for you ( But no harm in trying :) )

Alternative for you:

If you have a xtra email account,you can validate your email through xtra account and then would be able to use send.xtra.co.nz Follow these steps

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#245549 12-Aug-2009 12:35

Same deal, we have Telecom Broadband at the office but two streets away we can't get Broadband and Vodafone coverage not that hot. So yes we went with the XT stick, what a drama. Internet finally sorted but now we can receive email but cannot send. The funny part is I am sending email via smtp.xtra.co.nz using my orcon and xtra accounts via OUTLOOK 2003 and nothing will deliver, I can receive mail on both accounts via Outlook using my XT Stick but can't send it.

So Telecom are investigating, no case number would be supplied and I was promised by some international chap that he would ring me straight back,,,, yer right....

pageweon

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#245562 12-Aug-2009 12:51

ive always thought that smtp settings were provided by the same outfit that supplied the email account... is that not true?

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#245614 12-Aug-2009 14:40

pageweon: ive always thought that smtp settings were provided by the same outfit that supplied the email account... is that not true?

Many ISPs block access to their SMTP server from outside their network. Others provide a secure, authenticated access. Talk to the ISP first, then check if your mobile operator provide a SMTP for their users.

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mike872c

28 posts

Geek

#245933 13-Aug-2009 09:40

Yep Bluey, you're a legend.

Have gone to Google Apps mail - no problem. Miss the offline side a little but I will come round.

Both outfits (Telecom and Freeparking) promised to 'look into it'; the hole they've dug is obviously pretty deep, cause I haven't had a reply yet.

Further to the XT network, I'm now getting broadband speed on our little plot at Te Kowhai, full speed here in Hamilton, and broadband speed at Matarangi on the Coro peninsular.

I'm having trouble though, with the network 'dropping out'. I've observed that if I disconnect through the Telecom connection manager, but leave the hardware (T-stick) connected this happens. Sometimes I can trigger it back into life with a tracert, but usually it's slow afterwards.

If I remove the hardware through the 'Safely remove hardware' in XT, then connect at a later time all seems OK.

The last time it played up like this at work, I had my laptop with me. I swapped the T-stick to it and voila - I couldn't get a connection. Drive 500m down the road and get a connection again.

Telecom are peering into it - I don't hold out much hope.

As for ISP's blocking their SMTP servers, I was of the understanding that that was how email got delivered - all talking to each other. Obviously, secure, authenticated access is probably a necessity these days, but it does not alter the fact that they HAVE to communicate with each other to deliver our emails.

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