Ipnone in an XT Blackspot at Work

Forums › Spark New Zealand › Ipnone in an XT Blackspot at Work - any solutions?

tronco

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# 38955 6-Aug-2009 17:09

I've just paid $1379 for a 32GB iPhone 3GS and switched from Vodafone to XT to get the benefit of the higher speeds and better coverage. Yesterday (while still on Voda) had coverage sitting at my desk. Now on XT don't get anything indoors and occasionally one bar 15m outside holding the phone high. As a result my iPhone is useless as my workphone (why I bought it).

Have tried selecting Telecom's network under settings, but when I move from the 15m away it comes up with "Network Lost".

Are there any solutions on the phone?

Will an Antenna on the roof work with the iPhone? Is there something that works like wireless (ie. doesn't have to plug into the headphone jack?).

I am very frustrated at the lack of coverage (97% of where Kiwi's work & play), given the benefits of XT for the iPhone 3GS.

Any help would be greatly appreciated!

gehenna

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# 243577 6-Aug-2009 17:16

You could put your Vodafone SIM back in

johnr

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# 243578 6-Aug-2009 17:21

tronco: I've just paid $1379 for a 32GB iPhone 3GS and switched from Vodafone to XT to get the benefit of the higher speeds and better coverage.? Yesterday (while still on Voda) had coverage sitting at my desk.? Now on XT don't get anything indoors and occasionally one bar 15m outside holding the phone high.? As a result my iPhone is useless as my workphone (why I bought it).

Have tried selecting Telecom's network under settings, but when I move from the 15m away it comes up with "Network Lost".

Are there any solutions on the phone??

Will an Antenna on the roof work with the iPhone?? Is there something that works like wireless (ie. doesn't have to plug into the headphone jack?).

I am very frustrated at the lack of coverage (97% of where Kiwi's work & play), given the benefits of XT for the iPhone 3GS.

Any help would be greatly appreciated!

Its not lack of coverage in your office is just a black spot for XT

and its %97 coverage not %100 so you should expect black spots

John

caldazar

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# 243579 6-Aug-2009 17:21

Where abouts do you work?

When you used Vodafone - were you able to get 3G signal ok as well or just 2G?

tronco

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# 243580 6-Aug-2009 17:22

Thanks - I'd, er, thought of that. iPhone is made to perform on XT, not voda.

tronco

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# 243581 6-Aug-2009 17:26

Sorry, above reply in response to gehenna.

I work out behind Massey University, Palmerston North. Not sure if I had 3G or 2G on Voda - probably 2G as 3G didn't come up on iPhone yesterday (and does when outside with XT).

sbiddle

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# 243588 6-Aug-2009 17:38

There isn't anything you can really do. All networks have deadspots.

First thing is to at least contact Telecom and let them know of the issue so they can plan for future network expansion.

tronco

12 posts

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# 243591 6-Aug-2009 17:46

Do antennas work? I'd hate to go back to voda with my tail between my legs and ask for a discount on my plan.

tronco

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# 243971 7-Aug-2009 15:50

Update: went to Telecom store where I signed up and the person who I originally dealt with did an awesome job on the phone (she would lose a decent commision if I jumped ship, I suppose) and a technician will be going to "tweek" the tower next week to improve reception. We'll see what happens (not holding my breath) ......

I also talked to Vodafone (without letting slip that I jumped ship) and asked about discounts for coming on board with my own iphone. They said Apple didn't let them give any discounts/credit - I would have to pay full rate. Interestingly I bought the phone off Apple, and thier sponsored link in Google said "Buy from Apple and choose your own carrier" so I don't think they are the ones who are pissed off by people buying their own phones and looking for credit.