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1937 posts

Uber Geek
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# 38975 6-Aug-2009 23:23
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I didn't know where to put this.

I sometimes phone a non-publicly advertised 0800 number for a business.

However at some time in the past I discovered that it was not possible to dial this number for a particular reason because I got the recorded Telecom man saying "The number you have called is not available from your location".

The usual message that you get when you phone an 0800 from a cellphone and it is barred because it is a cell.

But the strange thing is, that I can get through on my 021 cellphone, but couldn't not get through on my 022 when I tried today.

I tried my landline - also not possible with the same recorded message.

All 3 phones are sending Caller ID through as normal.

Any plausible explaination for all of this?

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90 posts

Master Geek


  # 243792 7-Aug-2009 08:29
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im not sure if it is related but when trying to ring an 022 number of xt i have to use the +6422 to get through?

6870 posts

Uber Geek

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  # 243817 7-Aug-2009 09:21
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I can call my 2d number from XT using the 022 prefix. I'm using a Sony Ericsson W705a.

 
 
 
 


19282 posts

Uber Geek
Inactive user


  # 243824 7-Aug-2009 09:32
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Sounds like the free2call number has ported and the HOC code is not getting added

John



1937 posts

Uber Geek
Inactive user


  # 243825 7-Aug-2009 09:33
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Hi John - HOC?

19282 posts

Uber Geek
Inactive user


  # 243829 7-Aug-2009 09:43
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Hand off code



1937 posts

Uber Geek
Inactive user


  # 243834 7-Aug-2009 09:54
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So something that needs fixing at the other end I presume then john? Cheers.

19282 posts

Uber Geek
Inactive user


  # 243836 7-Aug-2009 10:17
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ahmad: So something that needs fixing at the other end I presume then john? Cheers.


Nope A party starting the Call

 
 
 
 




1937 posts

Uber Geek
Inactive user


  # 243840 7-Aug-2009 10:30
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So do I have to contact 2 degrees? And why can't I phone from my home phone (03 Dunedin)?

346 posts

Ultimate Geek


  # 243842 7-Aug-2009 10:31
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An 0800 can have Call Screening - if the customer with the 0800 number only wants people to ring from certain areas in the country these restrictions can be put in place.
Customers can also either block mobiles or allow calls from mobiles regardless of where they call from.

Why it would allow a call from 021 and not 022 I have no idea though sorry - may very well be as suggested above. Or it could be that 022 has not been set up as a "valid" mobile call with regards to 0800 calls.




Your mother was a hamster and your father smelled of elderberries




1937 posts

Uber Geek
Inactive user


  # 243843 7-Aug-2009 10:35
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Thanks. I will try an 027 and see.

100 posts

Master Geek

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  # 243908 7-Aug-2009 12:55
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0800 greographical - choice made by 0800 business where he/she can recieve their call from, - location wise, or from landline or mobile.. as they would incurr the charges.. with your mobile case, it would be interesting to know why you can via your 021 mobile, and not your landline, and if you discover you cannot with 027?




alvstar2001

90 posts

Master Geek


  # 243910 7-Aug-2009 12:58
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who hosts the 0800 number?

346 posts

Ultimate Geek


  # 243911 7-Aug-2009 12:59
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He's not likely to know that - only the bill payer will know that.




Your mother was a hamster and your father smelled of elderberries


90 posts

Master Geek


  # 243915 7-Aug-2009 13:03
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because as far as i know vodafone dont have geographical routing, probally hosted by someone else?. is it possible that the provider of the 0800 number dont uinderstand what type of call is coming from an 022 number?

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Master Geek

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  # 243918 7-Aug-2009 13:10
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Good question muncher!?




alvstar2001

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