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# 39827 19-Aug-2009 21:48
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i just got my new phone and tryed using call barring service it doesn't work it ask's for the barring password so i try the normal 1234 or 0000 but it doesn't work im on prepay can anyone help me

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  # 248825 19-Aug-2009 21:55
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I would be surprised if its provisioned for prepay customers

John

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  # 248827 19-Aug-2009 22:01
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Just a FYI this is a network and phone feature not just phone

John

 
 
 
 


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  # 248831 19-Aug-2009 22:13
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To bar your phone (i.e. out going calls, txt's and or data you need to contact *123 for postpaid, 0800 32 32 32 for prepaid or 126 for business.

Outside of business hours contact Telecom faults.

nzbnw









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  # 248833 19-Aug-2009 22:24
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So Basicly It's a Feature on your phone that doesn't work because the network doesn't support it

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  # 248838 19-Aug-2009 22:30
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Commodore: So Basicly It's a Feature on your phone that doesn't work because the network doesn't support it


No one said the telecom XT does not support the feature

I think you will find only on account XT customers can use the feature

Anyone from Telecom confirm this?

John

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  # 248840 19-Aug-2009 22:31
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I know Vodafone NZ prepay customers can't but On account can

John

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  # 248841 19-Aug-2009 22:32
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johnr:
Commodore: So Basicly It's a Feature on your phone that doesn't work because the network doesn't support it


No one said the telecom XT does not support the feature

I think you will find only on account XT customers can use the feature

Anyone from Telecom confirm this?

John


Telecom does not support this feature at this time.

To bar your phone you need to contact the help desk or a Telecom Store / Dealer.

nzbnw







 
 
 
 


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  # 248892 20-Aug-2009 07:56
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XT supports this feature however it is not turned on for prepaid customers. The only place prepaid custoemrs can divert their calls to is the voicemail platform.




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  # 248920 20-Aug-2009 09:12
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And Why Not Are We less Important To Telecom? we are paying through the noise to be on xt it's very expensive like Telstra Australia and i feel that...... THAT ANT RIGHT i will say it again that ant right.

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# 248931 20-Aug-2009 09:28
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Commodore: And Why Not Are We less Important To Telecom? we are paying through the noise to be on xt it's very expensive like Telstra Australia and i feel that...... THAT ANT RIGHT i will say it again that ant right.


Cut the crap with the pity story

Did anyone say prepay were less important prepay customers are not provisioned in the HLR to use call barring. This is the same with call divert prepay customers are not allowed to setup diverts either

If you want it switch to On account

John



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# 248935 20-Aug-2009 09:53
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johnr:
Commodore: And Why Not Are We less Important To Telecom? we are paying through the noise to be on xt it's very expensive like Telstra Australia and i feel that...... THAT ANT RIGHT i will say it again that ant right.


Cut the crap with the pity story

Did anyone say prepay were less important prepay customers are not provisioned in the HLR to use call barring. This is the same with call divert prepay customers are not allowed to setup diverts either

If you want it switch to On account

John


well it feels like that because on account Customers get more then we do and what do you care anyway your at vodafone witch by the way do the samething

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  # 248937 20-Aug-2009 10:00
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Get a grip.

Call barring IS available to you via TWO methods:

Call Telecom on 0800 32 32 32.
OR
Switch to an account to have the capability to run the feature from your phone.

There is nothing unreasonable going on here.







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  # 248939 20-Aug-2009 10:07
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Commodore:
johnr:
Commodore: And Why Not Are We less Important To Telecom? we are paying through the noise to be on xt it's very expensive like Telstra Australia and i feel that...... THAT ANT RIGHT i will say it again that ant right.


Cut the crap with the pity story

Did anyone say prepay were less important prepay customers are not provisioned in the HLR to use call barring. This is the same with call divert prepay customers are not allowed to setup diverts either

If you want it switch to On account

John


well it feels like that because on account Customers get more then we do and what do you care anyway your at vodafone witch by the way do the samething


So what if I work for Vodafone what has that got to do with the price of fish?

I am happy to help people on any carrier I helped someone get there handset working on WAP with 2D network, They had tried the 2D help desk and came here for help I pointed out what the issue was and they were happy

John

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# 248942 20-Aug-2009 10:17
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Commodore:
johnr:
Commodore: And Why Not Are We less Important To Telecom? we are paying through the noise to be on xt it's very expensive like Telstra Australia and i feel that...... THAT ANT RIGHT i will say it again that ant right.


Cut the crap with the pity story

Did anyone say prepay were less important prepay customers are not provisioned in the HLR to use call barring. This is the same with call divert prepay customers are not allowed to setup diverts either

If you want it switch to On account

John


well it feels like that because on account Customers get more then we do and what do you care anyway your at vodafone witch by the way do the samething


Here is the thread maybe 2D might send me a PM advising please do not help our customers you work for Vodafone

http://www.geekzone.co.nz/forums.asp?forumid=85&topicid=39199

Johnr


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# 248943 20-Aug-2009 10:20
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