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88325

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#40498 30-Aug-2009 09:03
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Hi,
Set up a relatives iPhone 3g on XT and uploaded the carrier settings from iphonewzealand about a 6 weeks ago. We called Telecom before he left to get him put onto call and data roaming yet when he turns it on over there it just comes up with no service every where he goes.

Is there anything he can change under settings that will enable his to use roaming, we have called telecom several times but there is nothjing they can do from there end.

Cheers for your help

Edit - He is in North Carolina, USA

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johnr
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  #251671 30-Aug-2009 09:11
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" Over there "

Where is over there?

John




johnr
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  #251672 30-Aug-2009 09:16
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What is the error message when they action a manual network selection to a carrier?

No access or not allowed?

John

88325

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  #251675 30-Aug-2009 09:30
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johnr: " Over there "

Where is over there?

John


Sorry, have edited it, North Carolina USA



nzbnw
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  #251693 30-Aug-2009 10:16
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Postpaid / Prepaid?

As per Johnr, whats the error message?

nzbnw







88325

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  #251723 30-Aug-2009 13:03
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He is on postpaid. Will ask him about error message when I next speak to him

nzbnw
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  #251733 30-Aug-2009 13:49
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You might also want to ask him to check his SIM works in another phone to make sure there isn't a problem with the iPhone or the carrier bundle.

nzbnw







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