Couple of months ago my friend asked me which 3G provider should he go for mobile broadband. I told him go VF as they had a free BB until end of the year deal running at that time. His application was declined since he is on a student Visa and contract was for 24 months I think. Visa given to him was only for 2 years so VF said you need spare 6 months on top of that. I told him then sign up to a no term, you will pay extra monthly but you can disconnect anytime you wish.
Anywho he called me 4 days later and said that Telecom Store is offering him 3GB for $85/month and he only has to pay $39 for the stick and it will be his. He said Telecom store is happy with his 24 months visa since the lady told him that it will be open term, no contract and you can disconnect anytime. I asked my friend again and again to make sure to ask the lady clearly that it is open term, no contract before you sign any paper work. He did ask and signed the paper work and confirmed with the sales lady at Telecom store that it is open term, no contract.
Now the place he is staying at with his mate's, have got broadband installed with homeline. He said, he does not need the Telecom 3G service anymore and will go to the store and disconnect.
Today he rang me up and said he went back to the same store, the sales lady that sold him the 3G stick and the service has since left and the manager is saying that you signed a 12 month contract and would have to fork out $500 to disconnect. He did argue for about 30 minutes with the manager that it's your sales lady fault for signing me into a contract when I told her again and again I need an open term and no contract. They would not listen to him at all.
Does he have any rights? I know he is an idiot for signing a piece of paper without reading it thorughly and trusting the sales lady outright.