My grandparents are moving from Khandallah to a place nearby, but on a different exchange. They are wanting to take their current Telecom Landline number with them.
Telecom has told them that this is not possible due to being on a different exchange. They also know of this same thing happening to someone else in the same are and same situation. They also know someone else who is in the same situation but has switched to Vodafone and has been able to keep their landline number.
How come Telecom can say this is impossible to do when there are number portability laws for being able to keep a number within a region of the same area code and that Vodafone can also keep the numbers when Telecom can't. My only thought of Vodafones abilty is due to them possibly having their own exquipment in the exchange.
If there is no ability to do this and with Telecom this shines a bad light on them. If they are flouting the number portability laws this is even worse. What this all comes down to is Telecom is going to lose a long term custormer and I hope they lose more due to this problem.