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124 posts

Master Geek


# 44419 27-Oct-2009 17:05

I'm trying to help a friends mother, and (surprise surpise) an xtra user. Sh has an iPhone and wants to get it set up correctly to use IMAP and not pop3. I can't seem to find much in the way of server info other than pop3/smtp from xtra.
Has any one found the necessary bits to get IMAP working?
It is supported on Yahoo's end, as you can just add an account phone and choose Yahoo! as the provider and add your xtra details in there - it all sets up correctly. This would be a workable plan but being forced to use POP3 on her computer means that the emails keep dissapearing as she checks them there.
Thoughts?

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Ultimate Geek

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  # 267339 27-Oct-2009 17:09
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I don't know if this means that IMAP is working or not - I'm going to assume that the IMAP is actually working.

In that case, simply set the mail client on the PC to leave the mail on the server (i.e. don't delete) and mail should remain where you expect it.

Alternatively, setup the mail account as IMAP, rather than POP?

There may be limits on how much email you can store up there as well ...



124 posts

Master Geek


  # 267346 27-Oct-2009 17:31

Theres a semi wizard in the OS to add email services from Google and Yahoo - which uses imap. You can put your xtra details in here and thus have an imap connection to xtra. Mac Mail in OS-X doesn't have this setup process so its not as easy to just setup.
The question is - can you just add some imap server address to setup manually? You'd hope so but I'm not sure you can. Of course all I've done now is prepare her for the idea of moving to a service that does offer imap - like gmail.

 
 
 
 


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  # 267402 27-Oct-2009 19:01
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You don't mention what OS you are setting this up under automatically - however under the Mac OS you can definitely setup the accounts manually (I've done that for my gmail imap account) - however you will need to know what the server details are - I can't help there, but someone else may be able to post details ... or call the helpdesk?

gmail details the settings you require in their account setup area of gmail.

Cheers.



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Master Geek


  # 267832 28-Oct-2009 20:44

Yeah operating system is somewhat irrelevant, and server settings is exactly what I'm after - I was hoping one of the geekzone users would be able to say a flat 'no' or a flat 'yeah - it's xxxxx'. But thanks

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  # 267847 28-Oct-2009 21:18
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Have you tried calling the helpdesk?

Lastly - how about getting all the mail forwarded to gmail and just use gmail instead?

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  # 267849 28-Oct-2009 21:19
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Yahoo! mail only supports IMAP on an iPhone, it won't work with a desktop client where you're stuck with POP3.

If she wants to keep messages in sync it's best to use Yahoo! webmail or think about switching to gmail which supports IMAP anywhere.





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  # 267853 28-Oct-2009 21:26
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mike: Yahoo! mail only supports IMAP on an iPhone, it won't work with a desktop client where you're stuck with POP3.


That's strange. How does it distinguish platforms? If it works for one it should work for other.

What IMAP server you use on an iPhone?




 
 
 
 




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Master Geek


  # 267856 28-Oct-2009 21:29

The wizard doesn't show you the server it uses - merely enter email address and password.

I have started warming her to the idea moving away from the wonderful world of Xtra/Yahoo. Of course its easier for those of us reading this than our elders to understand why Telecom and it's email services suck.

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  # 267869 28-Oct-2009 22:20
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It uses imap.apple.mail.yahoo.com

In 2007 the only way to get push email on iPhone was via Yahoo!







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Master Geek


  # 267873 28-Oct-2009 22:35

Thanks Mike! I'm guessing this won't work on other mail clients?

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