Posting this here at the request of Chill on PressF1:
As part of the ongoing saga with Telecom / Big Time, if you've seen any of my recent threads you'll know that they've admitted there is an issue with their Traffic Management and in particular Streaming Video (Even in times when the Traffic Management shouldn't be messing with it).
Now, Telecom are after more examples from other customers currently on the Big Time Plan. If you're on something else like Go Large, Adventure, or with another ISP then this thread isn't for you
Here's what's needed in an Email to: Telecom_Broadband
Broadband line :
Times of issue:
Site name and Link to the video:
Also trace route to the site, ideally do 100 iterations using WinMTR from http://winmtr.sf.net
Make reference that you have been told about Ticket # 19337857.
Note: The ticket I raised (Ticket # 19337857) is specifically for Streaming Video, however if you're experiencing issues with other things, it's worth posting here and I'll try and go through some basic diagnosis with you, and give you all the information you'll need so that you can then effectively give Telecom all the details required about your incident.
If anybody has a Geekzone account and is keen to cross-post this, that'd be awesome, as I've forgotten my details and don't have time right this second to try and remember them
Anyways, let the fun begin, and hopefully we can make this a better plan for everybody. I just want my TiVo, YouTube & TVNZOnDemand!