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Forums › Spark New Zealand (including Skinny and BigPipe) › Seirra Wireless XT Card won't send email
bbjnz

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#45683 3-Nov-2009 20:06
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I have been using a Seirra #G card successfully for some time. I have upgraded to a new Seirra card on the XT network. I can only send email from Outlook to Xtra email addreses (I am on Xtra) but emails to other domain names are bounced with the following error message.


550 relaying mail to xxxx.org.nz is not allowed

It appears I may have to change some settings on Outlook. Any ideas?




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johnr
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#269740 3-Nov-2009 20:19
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send.xtra.co.nz should be the smtp server (I think)

What smtp server address are you using?

John



bbjnz

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  #269744 3-Nov-2009 20:25
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The setting is smtp.xtra.co.nz




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johnr
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  #269747 3-Nov-2009 20:28
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Try send.xtra.co.nz



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  #269749 3-Nov-2009 20:30
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Also are your email being sent as FROM [your email]@xtra.co.nz or are you using another address?




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bbjnz

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  #269762 3-Nov-2009 20:45
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Actually my Outlook sends/receives my Xtra email, plus Hotmail, GMail and another domain. The email I am sending is from my Xtra account.




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bbjnz

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  #269764 3-Nov-2009 20:46
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Tries send.xtra.co.nz but nothing worked.




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  #269775 3-Nov-2009 21:18
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I had the same error message sending emails from HTC TP2. I changed it from smtp.xtra.co.nz to send.xtra.co.nz with outgoing port set at 465 and SSL ticked.

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  #269778 3-Nov-2009 21:21
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Use send.xtra.co.nz SSL = Yes port 465.

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