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2 posts

Wannabe Geek


Topic # 4902 7-Sep-2005 14:40
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Greetings

Bought a USB cable from Telecom Northlands for $199 with APT Software, the
software is really for the Sanyo 8100, but I was assured that it worked with the 7400.
First of all they sold me a product, which a customer had returned, so had to get
on to the manufacturer to get the right activiation code. Then I find that the software
does not recognize the phone.

I am returning the cable to Telecom tomorrow.

Has anyone had similar experience and does anyone know of a product, i.e. a USB cable and software for the Sanyo 7400 that really works ?

Much obliged for any help with this.

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Hawkes Bay
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  Reply # 19810 7-Sep-2005 16:41
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Hi there - welcome to Geekzone.

Contact "jpwise" on this forum via pm and ask him, he will get you all sorted.

Failing that, go and visit APTs website and find their contact details (they make the cables).




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Wannabe Geek


  Reply # 19818 7-Sep-2005 21:41
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Disenchanted: Hi there - welcome to Geekzone.

Contact "jpwise" on this forum via pm and ask him, he will get you all sorted.

Failing that, go and visit APTs website and find their contact details (they make the cables).

Thanks Disenchanted......
I have already talked to APT, not much help there.

Cheers....

 
 
 
 


BDFL - Memuneh
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Reply # 19819 7-Sep-2005 22:32
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That's interesting - they are usually quite good, and help a lot in these forums. Perhaps jpwise will look on this thread later?





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Ultimate Geek
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  Reply # 19836 8-Sep-2005 11:04
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Ahh.. Another forum to lurk on. Had only been watching the CDMA forum to date.

I've send EdBaker a couple of PM's, and also found out what the guts of his problem is.

Essentially the store he purchased it from sold him a package that had been returned by another customer. In this case, the other customer had already registered the product (Single user, non transferrable license), hence the license was already activated. Those problems were resolved ~5th Sept. Looking at the activation code, his version of Datapilot is the v1.0.1 version.

Initial Sanyo 7400 support was added at v1.1.0, so he'll need to download the updated version from the website (www.datapilot.co.nz). The 'newer' version which adds 7400 Calander and the 5600+8200 support is still in QC, although *fingers crossed* shouldn't be too far away now. Provided we don't find any more major bugs that is.

---

So not exactly a normal user experience, but once he gets the update he should be fine.

Jp.




Working for Service Plus - www.serviceplus.co.nz

Authorised Service Agent for Apple, BenQ, Navman, Sony, and Toshiba - warranty & non-warranty repairs.

BDFL - Memuneh
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Reply # 19838 8-Sep-2005 11:14
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Cool! As always, thanks for your support around here... Hope other users find all this information useful too!





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Ultimate Geek
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  Reply # 19839 8-Sep-2005 11:33
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No problem. Things usually go pretty smoothly and we never hear from them, but there's always one every now and again with 'extenuating circumstances'.

The 'newer version' will also include a new driver install system based on Microsoft's DPINST system for the Win2k/XP install. There are also a few other plans in the works for our drivers in general, but they're still in developement. (mostly streamlining and making even simpler if we can).

Jp.




Working for Service Plus - www.serviceplus.co.nz

Authorised Service Agent for Apple, BenQ, Navman, Sony, and Toshiba - warranty & non-warranty repairs.

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Ultimate Geek
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  Reply # 19972 12-Sep-2005 12:42
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FYI: The latest version - Susteen Datapilot for NZ - v1.2.3 is now out!. The update has been uploaded to the website. If you're a recently registered user please feel free to log onto the website and download the update.

We'll be sending the email to the other registered users this evening/tonight. Mini-CD's for backorders and new orders will be another week or so away.

Features:
Support for the Sanyo 5600 and 8200
Calender support for the Sanyo 7400
Improved Image Download speed

Jp.




Working for Service Plus - www.serviceplus.co.nz

Authorised Service Agent for Apple, BenQ, Navman, Sony, and Toshiba - warranty & non-warranty repairs.

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Wannabe Geek


  Reply # 20417 23-Sep-2005 11:18
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Look I have got teh same problem
i think the mistake that ll make including me is that
one u plug in ur cable toyour phone and pc and install the driver it should go
but the driver is for serial to uSB and wont know anything about the driver for the phone
i searched thru the web to see if sanyo offers this driver free to download and get the pics out of my phone
by i di dnot manage to find anything.
by the way i got my cable for 26 bucks off trade me.
it says it is for 8100 but been told its compatible with 7400 .

Let me knwo if you get a hold of the driver for teh phone.
Cheers

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Ultimate Geek
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  Reply # 20418 23-Sep-2005 11:26
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Hi saeed. If the cable was only $26 from Trademe its likely to be just another 3rd party cable. You could try contacting the person who sold it to you. Or other people here might post some links to driver for you.

If you're wanting to get the photo's out, then you're going to need the software to do so.
If you have a look at the thread: http://www.geekzone.co.nz/forums.asp?ForumId=39&TopicId=4952
it tells you what we include with our software. The Cd-Only version is due to become available for sale on Monday (historically it has only been available when sold with our own data cable).

Jp.




Working for Service Plus - www.serviceplus.co.nz

Authorised Service Agent for Apple, BenQ, Navman, Sony, and Toshiba - warranty & non-warranty repairs.

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Wannabe Geek


  Reply # 20419 23-Sep-2005 11:52
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Hi Thanks for reply;

How much is the product please when it comes out on monday?

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Ultimate Geek
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  Reply # 20425 23-Sep-2005 13:32
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The Recommended Retail is $69+GST. We'll also be providing basic driver support by phone. However the way we've done the installer under Win2k & XP it should fix up any driver problems when you install it (ie: cable installed as 'unknown device').

http://www.pccard.co.nz/catalog_product_detail.asp?ProductNo=28041

Jp.




Working for Service Plus - www.serviceplus.co.nz

Authorised Service Agent for Apple, BenQ, Navman, Sony, and Toshiba - warranty & non-warranty repairs.

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