I logged on to telecom and found that i was changed from go large to explorer.
I found this site and have found that telecom was changing the plans on 30 Oct and you would get a credit if you changed by then.
I phoned telecom and they said that a letter had been sent out to everyone to explain the changes.
I have had no letter or email from them. They have all my details and could not even tell me.
I am now stuck with paying an extra $10 per month, for slower d/l but have faster u/l.
TVNZ and torrents are waste of time
The lady at telecom told me i would have got a credit for 3 months if i changed by Oct 30.
I asked her if if i still get the credit, but she said "No, you did not tell us you wanted to change".
I replied with that they did not inform me of the changes and i feel ripped off.
Also i have now found out from this website that my exchange box on the side of the road that i live about 300m from is to be up dated in 2020.
I now have this off my chest.