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346 posts

Ultimate Geek
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Topic # 50129 23-Nov-2009 15:18
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I am on a Telecom adventure 20gb plan.

Telecom is offering free upload for all Telecom broadband users until the end of Jan 2010.

This morning I left U-Torrent running, with seeding/uploading only as I was not downloading any content.

U-Torrent shows 2.3Mb downloaded, 410mb uploaded.

When i check my broadband usage balance on the Telecom website it shows usage as 304Mb downloaded, 0Mb uploaded.

Is it possible that Telecom are simply lumping all upload/download usage as downloaded only during the period of free upload. I have not used my connection for any other use this morning, so is it possible that U-torrent is displaying incorrect stats?

Or are Telecom pulling a swifty and not actually offering free upload for all uploaded content?

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893 posts

Ultimate Geek
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  Reply # 275500 23-Nov-2009 15:22
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What about the rest of the month?





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Uber Geek
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  Reply # 275513 23-Nov-2009 15:47
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Did any of your programs update? Adobe, windows? etc etc

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Uber Geek
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  Reply # 275517 23-Nov-2009 15:59
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Does uTorrent include the overhead? I don't think so, but Telecom counts it, right? Don't know if it'd add up to 304MB though (presume you don't mean megabits).



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Ultimate Geek
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  Reply # 275532 23-Nov-2009 16:59
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No programs updated, I have auto updates turned off.

2 days ago I downloaded a 800mb file thru Utorrent, and uploaded approx 1gb, usage shows as 1573mb.

I will use Telecoms free upload with caution from now on, as I dont believe it is free, they are hiding the upload usage in with the download usage.


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Uber Geek
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  Reply # 275535 23-Nov-2009 17:04
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There is another GZ thread on this subject.

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  Reply # 275542 23-Nov-2009 17:32
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Probably an unintended bug standard course of action is report the issue via the help desk and via the contact us form for broadband on the telecom site.

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  Reply # 275543 23-Nov-2009 17:35
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gmball: No programs updated, I have auto updates turned off.

2 days ago I downloaded a 800mb file thru Utorrent, and uploaded approx 1gb, usage shows as 1573mb.

I will use Telecoms free upload with caution from now on, as I dont believe it is free, they are hiding the upload usage in with the download usage.



I don't quite understand your issue.

If you downloaded 800mb and uploaded 1000mb your usage if downloads and uploads were metered would be more than 1573mb. It would be closer to 2000mb depending exactly on TCP overheads.

The fact it's less is enough to convince me that the problem isn't infact anything to do with Telecom but inaccuracies in the uTorrent usage meter. You could easily check these figures by running some better software on your PC to monitor all IP traffic through your ethernet connection which will give you a true figure.

In your original post you also say you uploaded 304mb but were charged for 400mb downloads yet mention utorrent had 2.3GB of downloads. What period were these downloads for?


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  Reply # 275547 23-Nov-2009 17:41
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I agree with Steve, the problem here is not likely to be Telecom at all.

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Ultimate Geek
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  Reply # 275549 23-Nov-2009 17:44
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I agree that uTorrent is inaccurate in its usage reporting. I have a great little program called Netorb that accurately tracks my usage, but a simpler idea would be to check in your modem the 'sent/received' after one of your torrenting sessions and check. If uTorrent and the modem disagree, and you haven't used any other traffic, then the modem is the more accurate one.



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Ultimate Geek
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  Reply # 275552 23-Nov-2009 17:46
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I guess to sum up the basis of my claim, is to repeat that I downloaded 1 800mb file, over 1 hour, uploaded 1gb of data thru u torrent, then switched computer off. No other internet usage, no updates etc.

Even with TCP overheads, I cannot see how this could possibly become 1573mb downloaded?
How does a 800mb file become download usage of 1573mb? Must be alot of TCP overheads!

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  Reply # 275553 23-Nov-2009 17:50
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I don't know how/why, but if you can confirm that this is the case then potentially look for a different torrent client?

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  Reply # 275554 23-Nov-2009 17:50
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A lot of people have noticed the Telecom's download usage is inflated and wrong compared to their own monitoring since the free upload period began, indications are there's something buggy going on there.

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