XT voicemail working properly?

Forums › Spark New Zealand (including Skinny and BigPipe) › XT voicemail working properly?

Behodar

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#55265 27-Dec-2009 19:02

I just called voicemail and the "please enter your PIN" recording didn't play. I entered the number anyway and didn't get "first message received..." but the message played anyway. I wasn't given any options after the message, but pressed 3 and it silently deleted (the voicemail icon went away).

In other words, the functionality is working but not the spoken prompts. Has anyone else run into this problem?

richms

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#285525 28-Dec-2009 02:42

Hmmm, I have had a couple of VM calls where nothign happened after the beeps my handset does when dialing despite the counter timing. Didnt think to type stuff in regardless.

Richard rich.ms

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Behodar

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#285689 28-Dec-2009 19:35

It's working again for me now.

Damager

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#285690 28-Dec-2009 19:38

It happens now and then for me. If i hear no voice prompts, i go ahead and enter my PIN as per normal and go into the main menu with no further issues.

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richms

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#285741 28-Dec-2009 23:57

The conspiracy theorist in me says its to increase the charges for people calling it and it failing, but I am sure that its something technical instead.

Richard rich.ms

muncher12

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#285830 29-Dec-2009 13:58

there has been some faults with voicemail atm, that are still un resloved, not sure if it is related tho. :)

akia

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#285878 29-Dec-2009 18:17

Please guys if you haven't done so already can you ensure when you get these issues you log a fault with the team at 123? This way it helps keep track for when the technicians investigate.

richms

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#285900 29-Dec-2009 19:17

If I logged a fault everytime I dialed a number and nothing happened I would need a full time 123 operator to take all the calls! At least vodafone gave you the 3 beeps noise on failures, CDMA has nothing for ages then some generic error about signal.

Richard rich.ms

madaz068

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#286227 31-Dec-2009 09:46

Im having the same problem from time to time

akia

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#286414 1-Jan-2010 16:16

richms: If I logged a fault everytime I dialed a number and nothing happened I would need a full time 123 operator to take all the calls! At least vodafone gave you the 3 beeps noise on failures, CDMA has nothing for ages then some generic error about signal.

Is this in regards to your voicemail or calling? I was referring to Voicemail.

richms

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#286436 1-Jan-2010 18:24

I get loads of failed calls. I thought the voicemail call was one of those...

Richard rich.ms

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#287462 6-Jan-2010 14:58

I had the same problem last weekend while in Napier - called 083210 and the call returned a beep then went mute...

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