well a few weeks ago i picked up my phone and there was alot of static on it and my modem refused to connect so i left it and came back a few hours later and the noise/static wasn't as bad and the modem connected but only at 3000kbps when it usually always connects at 4000kbps. so over a week the static came and went but my sync rate got lower and lower,also the Line Attenuation went up from around 35 to 50
i called telecom and they sent out a line tech and they fixed the static problem which was bad/corroded connections and they replaced the jack point. they also said they checked the line back to the roadside cabinet and said it is fine.
so now the phone is fine but the modem only syncs at around 1200kbps now, i have tried 3 different modems and filters even another computer but still the same problem.there is only one jack point in my home.i have checked all my modem settings and they are fine and unchanged as before the problem started.
this is the stats i now get.
Data Rate Down - 1280kbps
Data Rate Up - 640kbps
Line Attenuation Down - 52db
Line Attenuation Up - 31db
SNR Margin Down - 8db
SNR Margin Up - 13db
does this mean there is still a problem on the line somewhere or is it a problem at the exchange end?