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Forums › Spark New Zealand (including Skinny and BigPipe) › How long does a sim swap take on the XT network?
hkeyzer

7 posts

Wannabe Geek


#55464 5-Jan-2010 09:43
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I lost my phone and sim card, so bought a replacement phone with SIM card (for half the price of the original phone - after only two months).

How long should it take Telecom to port the original phone number to the new SIM?

So far I have been waiting 48 hours - what should my expectation be?



[EDIT MOD RC:Changed Subject]

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johnr
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  #287095 5-Jan-2010 10:01
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This is not porting and just a sim swap. Porting is when you take the same number to another carrier.



Jadefuzy
63 posts

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  #287101 5-Jan-2010 10:09
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Your Expectation should be what they(told 48 hours).

johnr
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  #287103 5-Jan-2010 10:11
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I know a sim swap is instant on vodafone not sure about telecom nz



matt45
311 posts

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  #287128 5-Jan-2010 11:14
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if its not scheduled for a specific time, 48 hrs is more than enough ... call 123 and see whats happening.

nzbnw
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Spark NZ

  #287135 5-Jan-2010 11:34
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4 hours from time of provisioning.

Where did you get the SIM from (which store)?

nzbnw







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