Telecom T Stick missing dial up connection

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raytaylor

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#55659 7-Jan-2010 16:32

I have a friend who is having a problem with the telecom connection software on his tstick.
Its one of the new prepay ones.

Anyhow I have worked out that it cannot connect because it doesnt create a dial up connection in the windows network connections.

Does anyone know what the settings are to make the connection manually?

All I know is the number to dial is *99#

Ray Taylor

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cyril7

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#287850 7-Jan-2010 17:08

There should be a supplied connection manager that handles the connection and control rather than using DUN. I suspect you can use DUN if you like. BNWNZ should be able to help.

Cyril

raytaylor

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#287857 7-Jan-2010 17:41

The connection manager tries to connect but i am assuming, like the others, it is just a front end for a DUN connection. And i think its the missing DUN part that is causing it to fail.

Ray Taylor

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Ashka

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#287861 7-Jan-2010 18:18

The TStick connects to the XT mobile network, if you don't have XT coverage in the area then it doesn't connect.
Try the USB cable to get the TStick away from the computer and find a gap between the trees and buildings to the local tower.
The XT coverage maps should give you some idea if it will work.

nzbnw

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#287865 7-Jan-2010 18:45

The connection manager should create a DUN and then it deletes the connection when you disconnect.

If you're friend is using Windows 7, make sure they have downloaded the windows 7 drivers.

Crease a DUN using the dialing string *99#, user name and password remain blank. You need to leave the software open (i.e. minimised) for this to work. You can use AT commands (there is a ZTE doc on their website with these) to disable the auto boot of the connection manager.

nzbnw

n00dy

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#287878 7-Jan-2010 20:01

seen this issue before,i take it that in the connection dialouge box the T3g or Telecom 3g connection settings is no longer there. you need to uninstall the device software, remove any folders in program files reboot and then reinstall from scratch, when reinstalling use a usb port you DONT normally use

raytaylor

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#288311 8-Jan-2010 22:33

thanks n00dy i shall try that.
I thought it would create a DUN connection when you install the software but ive installed twice now and it seems like it doesnt.

Its xp and we are in napier's city centre so there is pleanty of coverage.

Ray Taylor

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