Having used all three of the Telecom HTC models, I struggle to understand why no improvments have been made on the actual phone interface.
To most users it is primarily a phone, I doubt most owners really even use the application functionality the Harrier or Apache are capable of.

Dont get me wrong, they are great devices, but it should be a phone before anything else.

HTC need to take a page from Palm's book.

The Treo 600/650 is a peice of crap, BUT the 1 hand, thumb-action keyboard design beats the HTC devices hands down as far as functionality as a phone is concerned.

Rather than having quick buttons for calender, browser, contacts etc - they should still have a basic number pad for dialing and sending text messages.
Typing an sms message up (particularly with the Harrier) is an ordeal. Not user friendly at all. Most of the time I just dont even bother using sms with the Harrier.

Without making any physical changes, the dialpad interface software itself should _definately_ be able to write text messages like any other phone.

I guess I'm trying to find out weather I'm alone or weather other users have similar experiences.

Id like to know how people think PocketPc phones should be designed and what needs to be changed...