I just want to say thanks for the Telecom Team for the great service My Company and I have received.
I have been an VERY Happy Telecom Customer for 15 years now (mobile and internet) and have no intentions of changing providers right down to our gen-i account manager contacting us during the last outage to sort alternative contact for our staff.
For all the benefits that XT has given our company I would like to thank you. The few outages that XT has had being an earlier a I don't mind, Working in the I.T industry myself, I understand things do fail unexpectedly no matter how much redundancy is put in place.
I guess the biggest thing that gets to me is that most people don't get (and the media isn't helping) the fact you are working around the clock to get the full network restored and making it your highest priority then talking about compensation later which is what I think most users want.
So I guess the point of this is to Say Thanks for the Great Service You have provided my Company and myself personally with the XT Network, and we look forward to many more years business with you.