Telecom Goodwill Gesture Received YAY!

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Jadefuzy

63 posts

Master Geek

#57505 15-Feb-2010 20:22

Just wanted to let yous know i got the free ten dollar credit from telecom due the XT mobile network outage.
I Received a Text Message it Said:

Frm Telecom: We're sorry you were affected by the XT outage
Late jan. A 10$ goodwell credit has now been applied to your
account.

And then when i went to call the telecom IVR (*333) my mobile said network busy. may its because they were sending mass text massages out and applying the 10 credit to prepayed accounts.

Has anyone got theres yet i got my around 5:25pm today.

mitchy

19 posts

Geek

#299252 15-Feb-2010 20:34

Lucky for some. I'm waiting.

freitasm

BDFL - Memuneh
79314 posts

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Geekzone

Lifetime subscriber

#299256 15-Feb-2010 20:36

Rceived the SMS today - but when I checked online on My Telecom there wasn't anything in the transactions list or balance yet.

mitchy

19 posts

Geek

#299257 15-Feb-2010 20:39

Lets hope this little "outage" isn't due to Telecom sending all their texts out at once.

johnr

19282 posts

Uber Geek
Inactive user

#299292 15-Feb-2010 21:16

The smsc would load balance sending out the sms

skewt

750 posts

Ultimate Geek

#299318 15-Feb-2010 21:50

I got mine on Friday, $20 :)

tomgeeknz

923 posts

Ultimate Geek

#299592 16-Feb-2010 21:14

I have my credit but no text yet??

naggyman

697 posts

Ultimate Geek

#299865 17-Feb-2010 18:12

thefatmould: Same, maybe they just decided to stop sending the texts?

Morgan French-Stagg

morgan.french.net.nz

Quic Broadband

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codyc1515

1598 posts

Uber Geek
Inactive user

#300253 18-Feb-2010 23:08

Hmm, just got mine earlier by texting b to 333, got it instantly, but it would appear that the Your Telecom site is down, I just get: "Sorry, the system is currently unavailable. Please try again later or if the problem persists, call us on *123."

freitasm

BDFL - Memuneh
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#300449 19-Feb-2010 16:26

Interesting. Got a SMS from Telecom saying they have applied the credit to my account, but checking Your Telecom doesn't show any credit since the last payment. Can't you see those until the next billing?

codyc1515

1598 posts

Uber Geek
Inactive user

#300456 19-Feb-2010 16:40

freitasm: Interesting. Got a SMS from Telecom saying they have applied the credit to my account, but checking Your Telecom doesn't show any credit since the last payment. Can't you see those until the next billing?

I'm on PrePaid, but it just says that the site is currently unavaliable.