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Jadefuzy

63 posts

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#57505 15-Feb-2010 20:22
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Just wanted to let yous know i got the free ten dollar credit from telecom due the XT mobile network outage.
I Received a Text Message it Said:

Frm Telecom: We're sorry you were affected by the XT outage
Late jan. A 10$ goodwell credit has now been applied to your
account.

And then when i went to call the telecom IVR (*333) my mobile said network busy. may its because they were sending mass text massages out and applying the 10 credit to prepayed accounts.

Has anyone got theres yet i got my around 5:25pm today.

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mitchy
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  #299252 15-Feb-2010 20:34
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Lucky for some. I'm waiting.



freitasm
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  #299256 15-Feb-2010 20:36
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Rceived the SMS today - but when I checked online on My Telecom there wasn't anything in the transactions list or balance yet.




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mitchy
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  #299257 15-Feb-2010 20:39
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Lets hope this little "outage" isn't due to Telecom sending all their texts out at once.



johnr
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  #299292 15-Feb-2010 21:16
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The smsc would load balance sending out the sms

skewt
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  #299318 15-Feb-2010 21:50
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I got mine on Friday, $20 :)

tomgeeknz
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  #299592 16-Feb-2010 21:14
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I have my credit but no text yet??





 
 
 

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naggyman
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  #299865 17-Feb-2010 18:12
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thefatmould: Same, maybe they just decided to stop sending the texts?




Morgan French-Stagg

 

morgan.french.net.nz

 

 


codyc1515
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  #300253 18-Feb-2010 23:08
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Hmm, just got mine earlier by texting b to 333, got it instantly, but it would appear that the Your Telecom site is down, I just get: "Sorry, the system is currently unavailable. Please try again later or if the problem persists, call us on *123."

freitasm
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  #300449 19-Feb-2010 16:26
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Interesting. Got a SMS from Telecom saying they have applied the credit to my account, but checking Your Telecom doesn't show any credit since the last payment. Can't you see those until the next billing?




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codyc1515
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  #300456 19-Feb-2010 16:40
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freitasm: Interesting. Got a SMS from Telecom saying they have applied the credit to my account, but checking Your Telecom doesn't show any credit since the last payment. Can't you see those until the next billing?


I'm on PrePaid, but it just says that the site is currently unavaliable.

BarTender
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  #300468 19-Feb-2010 17:19
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If you go into the MBB Meter http://www.telecom.co.nz/mbbmeter then it showed me I got credit on my prepaid numbers.

 
 
 

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kaneroxs
30 posts

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  #304081 3-Mar-2010 18:36
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I still havnt got mine

Ham

Ham
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  #304170 3-Mar-2010 20:46
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kaneroxs: I still havnt got mine


Maybe the network is down?

VinLew
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  #304194 3-Mar-2010 21:33
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I got my $10 weeks ago, but then I live in Dunedin

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