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Topic # 57574 17-Feb-2010 19:11
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What does the telecom wholesale site mean when your in the "10mbps zone"?
(http://www.telecomwholesale.co.nz/maps)




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  Reply # 299881 17-Feb-2010 19:19
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As per their FAQs

Why aren?t all end-users in the 10Mbps zone experiencing 10Mbps speeds once they are upgraded?

Addresses in the 10Mbps zone have engineered levels of line loss to support line speeds of up to 10Mbps. However the speed a broadband user will experience is limited by a number of other factors such as modem type, broadband plan, PC operating system, home wiring, etc.



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  Reply # 299886 17-Feb-2010 19:25
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How can they tell me that...
That shouldn't limit my speed to less then 200KBps?

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  Reply # 299891 17-Feb-2010 19:31
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This is simply stating that if you are within this zone, your modem sync rate, i.e. the rate at which it will sync with the hardware in your cabinet should be at least 10 Mbps.

Your download speed, let's say HTTP is then controlled by the profile of your provider. If you are on Big Time from Telecom, during certain times of the day you traffic will be shaped. If you are on any other plan then your connection should go as fast as the site you are connecting to will allow, as long as that plan is a Full Speed Up / Full Speed Down plan, some ISPs will constrain your upload speed and that in turn constrains your download speed.

Just becuase you sync at 10 Mbps doesn't mean you will get throughput of 10 Mbps.



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  Reply # 299894 17-Feb-2010 19:33
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I know im never going to get what they say. but even 1MBps would be nice.

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  Reply # 299895 17-Feb-2010 19:33
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Also Telecom whoelsale provide services to other ISPs (including Telecom Retail themselves), you don't buy off them directly. If you think you are having issues with speed, then your ISP is your first port of call.

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  Reply # 299896 17-Feb-2010 19:35
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What is your download speed? Can you you run something from speedtest.net.

If it's 200 KBytes = 1.6 Mbits

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  Reply # 299898 17-Feb-2010 19:37
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CeilingCat: I know im never going to get what they say. but even 1MBps would be nice.


What ISP are you with?

What is your sync rate?

What are the rest of your ADSL line stats incl attenuation? You will see these in your modem status page.

Do you have a master splitter or plug in filters?

I'm assuming plug in filters - do you have one on every phone and have you performed an isolation test (tried removing every other device and checking speed).

If you are in an area that has been cabnetised and are getting such poor speeds it would be fairly safe to say you probably have wiring issues within your house.



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  Reply # 299900 17-Feb-2010 19:39
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And using what Sever? Of corse a NZ server is going to have a higher speed, But seeing as most sites are US based it would be better taking it from there... My download speed is fs/fs and I have had torrents download at 700KBps...

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Master Geek


  Reply # 299909 17-Feb-2010 19:46
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you have torrent downloads running at 700 KBps?! I don't think you have any speed issues them :)



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  Reply # 299912 17-Feb-2010 19:53
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Torrents are 700KBps HTTP is way less then that.

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  Reply # 299916 17-Feb-2010 20:00
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What about the quesitons that @sbiddle asked? That might shed some light on things.



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  Reply # 299918 17-Feb-2010 20:01
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Yip ill get them and add them in..
(btw it took about 15 secs to load this page)

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  Reply # 299945 17-Feb-2010 21:31
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Do you have torrents downloading at the same time as trying to view this page?

If so you're using all your broadband capacity on the torrent downloads, the web browser will be slow to load pages.

Also if you have something like IE8 Smartfilter turned on to check for dodgy websites this will add to the lag.

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  Reply # 299948 17-Feb-2010 21:35
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CeilingCat: What does the telecom wholesale site mean when your in the "10mbps zone"?
(http://www.telecomwholesale.co.nz/maps)


On topic this means a customer can potentially receive up to a 10mb per second connection. This is the wholesale speed not your ISP advertised speed which can vary due to many factors as stated in previous posts.

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  Reply # 300018 18-Feb-2010 08:24
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As the others have said, a post of your modem stats and some details of your ISP and plan would help.

The 10Mb/s area is an indication from Chorus that you are within a copper cabling area of the network that can or should realise ADSL speeds of 10Mb/s or more. However it should be noted that your house wiring and modem can heavily influence any outcome. The 10Mb/s indicator does not include any ability or inability of your ISP or any limiations they may place on your Broadband experience, it simply is saying that you should be able to setup a 10Mb/s ADSL connection between your local exhange/cabinet and your home.

Based on the fact that you indicate you can get 7Mb/s on torrents would suggest that you are infact capable of achieving that 10Mb/s or very close.

Cyril

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