i called telecom and said if i give you this ESN can you tell me the version of it thats just numbers and she said no.
so i called the 2 degrees and told them what had happened so far and she said i should just ring telecom back because she couldn't use the ESN with letters.
i rung telecom back again and they still said no even after i pleaded she said it was against her policy or something like that. >.<
any ideas how i can find the right number? lol