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Forums › Spark New Zealand (including Skinny and BigPipe) › Line Attenuation problem
l43a2

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#59170 29-Mar-2010 14:01
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i just returned from a clients house, they were complainin about connection problems.

the modem stats were reading 59 for DS an 1 for US what kind of connection problems would this bring to there ADSL connection. an how could you fix this problem

P.S they use a Dlink Modem.





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grb67
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#313955 1-Apr-2010 16:46
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Dlink Modem



Spyware
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  #313972 1-Apr-2010 17:41
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Maybe you could be more specific after going back. You might like to write down the sync speed, noise margins and attenuation figures (a figure of 1 dB vs 59 dB looks incorrect). Inspect the modem logs to determine magnitude of any errors. You could also determine distance from exchange or cabinet. Then get back to us.




Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

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