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Topic # 59244 30-Mar-2010 21:22
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Just got phoned by telecom. 

For $4 extra, I am now on a new 40gig plan, including home line. 

Speed is throttled over 40 gig (rather than charge per mb).

It is one of their packages, (Homeline??). Anyway, for $139 per month, I get 40gig data (throttled above 40), and free national calling (this includes line rental etc too).

Not too bad.

Oh yes, 2 year contract too.  

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  Reply # 313182 30-Mar-2010 22:00
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That still seems quite expensive to me.

Slingshot and many other ISP's are still cheaper.

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  Reply # 313184 30-Mar-2010 22:03
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wreck90: It is one of their packages, (Homeline??). Anyway, for $139 per month, I get 40gig data (throttled above 40), and free national calling (this includes line rental etc too).


Where are you located? I am on TelstraClear cable in Johnsonville, on a 80GB plan, paying $149 a month. Add VoIP with WorldxChange VFX ($10) a month and I pay just a bit more to get double the allowance with a very good service...





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  Reply # 313188 30-Mar-2010 22:06
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This doesn't sound new it's just Total Home $109 + Pro broadband 40gb (extra $30) = $139 - the plan's been around for a while

Look out though it's not throttled after 40gb it's 2c per mb overage

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  Reply # 313192 30-Mar-2010 22:10
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  Reply # 313216 30-Mar-2010 22:32
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That does sound ridiculously expensive to me, $140 for 40GB and national calling?! Very interesting.

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  Reply # 313292 31-Mar-2010 01:26
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There is nothing on their website about a new 40GB plan that is throttled after 40GB is used.

The 40GB Pro plan is 2 cents per MB overage, aka $20 per GB after 40GB (yes it's retarded).
https://www.telecom.co.nz/broadband/plans/pro




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  Reply # 313310 31-Mar-2010 07:31
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That is the thing with this plan, it is not 2c mb over 40gig - I was very clear with the CSR about this. He insisted that this not charged overage fees. I'm going to confirm that with them today.

Not the first time they would have been wrong.



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  Reply # 313330 31-Mar-2010 08:30
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freitasm:
wreck90: It is one of their packages, (Homeline??). Anyway, for $139 per month, I get 40gig data (throttled above 40), and free national calling (this includes line rental etc too).


Where are you located? I am on TelstraClear cable in Johnsonville, on a 80GB plan, paying $149 a month. Add VoIP with WorldxChange VFX ($10) a month and I pay just a bit more to get double the allowance with a very good service...




Your comparing Apples Vs Oranges here as only an elite few have access to cable.  The rest of the plebs in the country only have coper with ADSL or  dialup..




Regards,

Old3eyes


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  Reply # 313350 31-Mar-2010 09:10
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old3eyes:
freitasm:
wreck90: It is one of their packages, (Homeline??). Anyway, for $139 per month, I get 40gig data (throttled above 40), and free national calling (this includes line rental etc too).


Where are you located? I am on TelstraClear cable in Johnsonville, on a 80GB plan, paying $149 a month. Add VoIP with WorldxChange VFX ($10) a month and I pay just a bit more to get double the allowance with a very good service...




Your comparing Apples Vs Oranges here as only an elite few have access to cable.  The rest of the plebs in the country only have coper with ADSL or  dialup..


That's why I asked where he's located. If the OP's in Christchurch, Kapiti or some suburbs in Wellington then this could be an option.




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  Reply # 313392 31-Mar-2010 10:25
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wreck90: That is the thing with this plan, it is not 2c mb over 40gig - I was very clear with the CSR about this. He insisted that this not charged overage fees. I'm going to confirm that with them today.

Not the first time they would have been wrong.




Have you got the interleaving off and static IP too?
Plus for that price you'd be getting the 3-pack of call minder, voicemail, caller display?

Think you are on the same as me, but yeah mines definitely 2c mb over :( quite a pain really but meh

But I think mine is only 138.99?






I have moved across the ditch.  Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer. 

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  Reply # 313396 31-Mar-2010 10:30
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You can compare the Telecom Total Home packages here:
http://www.telecom.co.nz/content/0,8748,206401-204546,00.html

eg:
Total Home Lite (In Auckland, Welly, Chch) + Pro plan addion = $120
Total Home Lite (Outside main center) + Pro plan addion = $130
Total Home (In Auckland, Welly, Chch) + Pro plan addon = $129
Total Home (Outside main center) + Pro plan addon = $139

.. you get the idea

$5 says the CSR was talking out his **** to get a sale, the 40GB plan has $20 per GB overage.



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  Reply # 313471 31-Mar-2010 13:37
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OK, I checked on usage screen, and it says I am on the broadband pro plan - as suggested earlier, this appears to have 2c per mb over 40gig.

I phoned telecom, and they confirmed I would be charged 2c per mb over 40 gig.

The guy yesterday, told me that this was a new plan and that there was no overage charges.

I"m pretty mad about this, now I have told them to reverse all of these changes and expressed my annoyance about their sales person. They agreed to do so.

I may take my complaint further - telecom can check the phone call (apparently it is recorded) and they will hear the sales rep repeatedly assure me that there are no overage charges and that this is a new plan that telecom just bought out. ALL UNTRUE!!

I am in Tauranga so there are no other cheaper options for broadband - Telecom have generally been pretty good over the last couple of years.

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  Reply # 313486 31-Mar-2010 14:38
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Just FYI they only record a very small portion of their calls for training reasons. They dont routinely record calls unless they have a legal need to.

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  Reply # 313487 31-Mar-2010 14:50
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PhoenixNZ: Just FYI they only record a very small portion of their calls for training reasons. They dont routinely record calls unless they have a legal need to.


and then Murphy's Law kicks in and you are guaranteed that the call you need is the call that wasn't recorded, but that is dear, eg Snap has 60 gig and land line for $134.00 a month.




Common sense is not as common as you think.


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  Reply # 313493 31-Mar-2010 15:12
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wreck90:

I am in Tauranga so there are no other cheaper options for broadband - Telecom have generally been pretty good over the last couple of years.


http://nzconnections.net.nz/Internet_Plan_and_Pricing_Comparisons:_Phone_and_Internet_Packages

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