Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




179 posts

Master Geek


Topic # 60092 19-Apr-2010 12:07
Send private message

I have a Telecom OKTA and 2 of my family are 2 degrees users.
We recently discovered that although they receive texts that I send I do not receive texts sent by them.
I do receive texts from abroad and from other NZ networks.
Anyone else experienced this kind of problem??

Create new topic
19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 320191 19-Apr-2010 12:13
Send private message

So they should be logging a job with 2degrees with examples time and dates

4720 posts

Uber Geek
+1 received by user: 2202

Trusted
Subscriber

  Reply # 320228 19-Apr-2010 13:50
Send private message

johnr: So they should be logging a job with 2degrees with examples time and dates


That's correct. We will take it up with whoever else needs to get involved, where necessary, but the first step is to call Customer Care generally speaking. If you PM me your number we will start looking.

Cheers
S




iPad Air + iPhone SE + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.


 
 
 
 




179 posts

Master Geek


  Reply # 320896 20-Apr-2010 20:32
Send private message

Raised query online with Telecom and received the "call 123" response.

However since then SaltyNZ has apparently found and fixed the problem.  Laughing

Have passed the info he gave me onto Telecom.


Thanks to all who responded. 

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 320909 20-Apr-2010 20:45
Send private message

HairyScot: Raised query online with Telecom and received the "call 123" response.

However since then SaltyNZ has apparently found and fixed the problem. ?Laughing

Have passed the info he gave me onto Telecom.


Thanks to all who responded.?


Any issue should always start from the A party carrier

John

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.