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Forums › Spark New Zealand › Telecom Broadband Usage Meter Back Up, But says I have used 45 GB!!


451 posts

Ultimate Geek
+1 received by user: 37


Topic # 60302 23-Apr-2010 21:58
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The Telecom Broadband Usage Meter is back up, but it says I've used 45 GB!!
Not possible!
My own Net Meter says it's only about 5.5 GB. I could never possibly use as much as 45!
I have a wi-fi network but it's password protected with a pretty good password, so I think it must be a Telecom error.

I will have to ring them in the morning
 

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451 posts

Ultimate Geek
+1 received by user: 37


  Reply # 322239 23-Apr-2010 22:15
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OK, Just rang, and the guy says that others have rung in with the same problem.
My usage reads that i downloaded 38GB on the 21st of April.
He said to keep an eye on it and hopefully they will reset it.

Until my broadband will probably be slowed down. (Note that I am only on a 10GB per month plan and I keep a very close watch on it. I also only have 3GB free on my hard drive, so there is pretty much nowhere for that amount to go...)



451 posts

Ultimate Geek
+1 received by user: 37


  Reply # 322416 24-Apr-2010 17:22
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It seems that my problem is fixed anyway. Usage meter is loading (wasn't this morning again), but my usage is now correct. :)

 
 
 
 


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451 posts

Ultimate Geek
+1 received by user: 37


  Reply # 322417 24-Apr-2010 17:25
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A thing I wasn't sure about is that the guy I was talking to from Telecom said he'd put through a technician request or something and said something about this being my one free time? It's going to cost me the next time something goes wrong? At least that's how I interpreted what he was saying.

Does anyone know how that works?

33 posts

Geek


  Reply # 322694 25-Apr-2010 16:12
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mine did same kinda thing last month, so i changed it to big time for a month to prevent overcharge :P

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