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Topic # 60834 4-May-2010 10:44
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For those who are using their landlines, the off peak rate is going from 19 to 25 cents per minute.  Personally, I think this is a bit desperate for Telecom, what costs are increasing in telecommunications?  There was a lot of complaining when the rate went to 19 cents a few years back, I expect the same complaining.

I'm thinking that Telecom is aiming for those who either don't know any better, or are not up to using a prepaid calling card (such as my elderly father).

From http://www.stuff.co.nz/business/industries/3652834/Telecoms-landline-toll-calls-to-cost-more

The company's toll call revenues have been falling more steeply than any other major part of its business as more customers use internet phone services such as Skype, discount calling cards on sale at dairies, and a recent spate of cheap mobile offers for both overseas and national calls.
 

Why don't they go for broke and just charge $1 a minute, they'd get the same income?

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  Reply # 326327 4-May-2010 10:52
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What's interesting is that it's actually last weeks news!

It was discussed in numerous places (including here on GZ) and Juha even wrote about it in his Friday Fryup. It seems that days later the mainstream media pick up on this and think it's breaking news!


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  Reply # 326354 4-May-2010 11:27
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Funny that it now costs more than the casual rates on a 2degrees mobile (assuming topped up in the last 30 days), and that is anytime!

 
 
 
 


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  Reply # 326356 4-May-2010 11:34
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Whats a toll call?

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  Reply # 326364 4-May-2010 11:45
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johnr: Whats a toll call?

Anything that's not a free local call (i.e. all mobile calls).

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Reply # 326371 4-May-2010 11:50
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bazzer:
johnr: Whats a toll call?

Anything that's not a free local call (i.e. all mobile calls).


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  Reply # 326372 4-May-2010 11:50
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I think johnr's was a rhetorical question...




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  Reply # 326379 4-May-2010 11:59
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juha: I think johnr's was a rhetorical question...

You don't say?

(Tip: that is too!)

Like my Dad used to say: "Ask a silly question, get a silly answer"!

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  Reply # 326385 4-May-2010 12:03
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There are two sides to JohnR's comments. Vodafone is on campaign to entice people to move away from landlines [TM] (http://www.geekzone.co.nz/jointhedebate/7217) and most likely JohnR uses his mobile for every type of call these days, hence his "what's a toll call?" question.

On the other side there's an incumbent in landline that decides to increase rates exactly at the moment when a very strong competitor (which is already the dominant player in mobile and the largest telco in the world) is on a campaign to entice people to move away from landlines [TM] (http://www.geekzone.co.nz/jointhedebate/7217)...





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  Reply # 326700 4-May-2010 23:46
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It could also possibly cause some people to look at VoIP services like 2talk etc as well. Most if not all VoIP providers let you make calls for a lot less than even 19c a minute and you dont have to wait for offpeak times to make those calls either.

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  Reply # 326704 5-May-2010 00:20
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anybody who makes a significant number of toll calls should probably be on total home or one of the flat rate bolt on thingys - i think it is called 'talk it up NZ'.


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  Reply # 326726 5-May-2010 08:41
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I am somewhat surprises that Telecom has made this move but anyone who pays for individual tolls calls in this day and age needs their heads read.. You buy the bundle..




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Old3eyes




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  Reply # 326759 5-May-2010 09:48
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old3eyes: I am somewhat surprises that Telecom has made this move but anyone who pays for individual tolls calls in this day and age needs their heads read.. You buy the bundle..


...or you buy a phone card.  The reason why I started this thread is that I can get off (and on) peak toll calls for 3.9c/min, which is about 1/6 of what Telecom is charging.

Name one other product/service where the range of competitors prices is at least 6:1.

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  Reply # 326767 5-May-2010 10:00
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cars

clothes

some food

jewellry

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  Reply # 326768 5-May-2010 10:02
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I've been using Skype for all my calling from home in the last couple of years. 3c/min and the quality is often better than if I call a landline in NZ from my landline in Aus. That's not to allocate quality blame to anyone, could just as easily be my handsets at home are crap :)

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  Reply # 326774 5-May-2010 10:07
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Does seem weird that, if you?re losing business and market share and you want to get more you should be lowering your prices or locking in your existing customers to something more attractive. Putting prices up will only increase the rate at which they lose them.

Although hardly surprising for Telecom to lose market share and customers, they have been losing customers steadily for the last 12+ years.

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