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2 posts

Wannabe Geek

#61053 7-May-2010 23:10
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Hi there, I own a Telecom R6 mobile phone and I recently Downloaded a game for it called Tetris!
About 20 minutes ago I accidentally deleted it so I thought I'd be able to get it back for free by going on the telecom website. So I checked my balance before and after:

Before: $28.82
After:    $21.22

Loss of Cash: $7.60

This angers me because I had already paid for this once and as my phone doesn't have much of an anti-deletion system (See Pokemon) it was an easy mistake to make.

Is there any way I can get a refund for this?

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141 posts

Master Geek


  #327870 8-May-2010 00:26
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ring telecom and tell them you have a wap issue. once you are through to the right place they will be able to see you downloaded the same game twice and credit you for one of them

Any views expressed here are my own and do not necessarily represent the views of my employer Telecom NZ

2 posts

Wannabe Geek

  #327931 8-May-2010 12:21
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Well thanks for that. I still think it's pretty slack of them not to do it automatically -,-

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