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691 posts

Ultimate Geek


#61250 12-May-2010 21:43
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At fear of getting lost in the other thread i decided I would be better off splitting things up a bit.

Every night at peek time my ping jumps up about 100ms, is anyone else getting this issue? (locally and internationally). It also includes some packet loss.

Ping:

Pinging telecom.co.nz [146.171.18.242] with 32 bytes of data:
Reply from 146.171.18.242: bytes=32 time=95ms TTL=120
Request timed out.
Reply from 146.171.18.242: bytes=32 time=92ms TTL=120
Request timed out.
Reply from 146.171.18.242: bytes=32 time=108ms TTL=120
Reply from 146.171.18.242: bytes=32 time=107ms TTL=120
Reply from 146.171.18.242: bytes=32 time=104ms TTL=120
Reply from 146.171.18.242: bytes=32 time=103ms TTL=120
Reply from 146.171.18.242: bytes=32 time=107ms TTL=120
Reply from 146.171.18.242: bytes=32 time=105ms TTL=120
Reply from 146.171.18.242: bytes=32 time=105ms TTL=120
Reply from 146.171.18.242: bytes=32 time=104ms TTL=120
Reply from 146.171.18.242: bytes=32 time=98ms TTL=120
Reply from 146.171.18.242: bytes=32 time=107ms TTL=120
Reply from 146.171.18.242: bytes=32 time=111ms TTL=120
Reply from 146.171.18.242: bytes=32 time=102ms TTL=120
Reply from 146.171.18.242: bytes=32 time=103ms TTL=120
Reply from 146.171.18.242: bytes=32 time=104ms TTL=120
Reply from 146.171.18.242: bytes=32 time=100ms TTL=120
Reply from 146.171.18.242: bytes=32 time=108ms TTL=120

Ping statistics for 146.171.18.242:
    Packets: Sent = 20, Received = 18, Lost = 2 (10% loss),
Approximate round trip times in milli-seconds:
    Minimum = 92ms, Maximum = 111ms, Average = 103ms

Trace:

Tracing route to telecom.co.nz [146.171.18.242]
over a maximum of 30 hops:

  1    <1 ms    <1 ms     2 ms  smoothwall [192.168.1.254]
  2    <1 ms     2 ms    <1 ms  172.16.1.254
  3    27 ms     9 ms    18 ms  210.55.69.240
  4     *        *        *     Request timed out.
  5     *       97 ms   106 ms  ae4-20.akcr10.global-gateway.net.nz [202.50.238.49]
  6    93 ms   105 ms   126 ms  g0-1-0-4.akcr8.global-gateway.net.nz [210.55.202.49]
  7   103 ms   125 ms    93 ms  telecom-sdn-ak1-dom.akcr8.global-gateway.net.nz [203.96.65.198]
  8   112 ms   123 ms   113 ms  146.171.18.210
  9   102 ms   104 ms    99 ms  146.171.18.242

Trace complete.


A friend has the same issue, here is his trace:

Tracing route to telecom.co.nz [146.171.18.242]

over a maximum of 30 hops:
  1     5 ms    77 ms    99 ms  dsldevice.lan [192.168.1.254]
  2    83 ms    77 ms    78 ms  125-238-66-4.jetstream.xtra.co.nz [125.238.66.4]
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5   111 ms   108 ms   102 ms  ae4-20.akcr10.global-gateway.net.nz [202.50.238.49]
  6   168 ms   118 ms   120 ms  g0-1-0-4.akcr8.global-gateway.net.nz [210.55.202.49]
  7   109 ms   102 ms    99 ms  telecom-sdn-ak1-dom.akcr8.global-gateway.net.nz [203.96.65.198]
  8    96 ms    89 ms    89 ms  146.171.18.210
  9    90 ms   125 ms    88 ms  146.171.18.242
Trace complete.


The issue does not seem to be so bad for those who I have talked to in Auckland

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192 posts

Master Geek


  #329559 12-May-2010 22:28
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Based in Auckland, trace to telecom.co.nz takes same number of hops and averaging 100ms... for a traffic shaped and managed account I wouldn't be expecting any better.

19282 posts

Uber Geek
Inactive user


  #329560 12-May-2010 22:29
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You call ping times at peak time above 100ms just a issue

Are you kidding is this really worth starting a thread over?

John

 
 
 
 




691 posts

Ultimate Geek


  #329562 12-May-2010 22:32
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johnr: You call ping times at peak time above 100ms just a issue

Are you kidding is this really worth starting a thread over?

John


Why would i be kidding?

How is this not a issue?

Also realise i am getting loss aswell.

I never had this issue before on Big Time, I have only ever had issues with international ping times (which i dont mind so much).

Edit: To add, i have never noticed local traffic being shaped, this is part of  the reason i am posting this as a possible fault/issue.

521 posts

Ultimate Geek


  #329577 12-May-2010 23:08
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I have ping spikes on Big Time but mine are usually more than 100ms, my normal ping is about 40ms but during peak times this can get up to 600-1000ms on a regular basis.




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691 posts

Ultimate Geek


  #329943 13-May-2010 22:27
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I suppose a better question is anyone on Big Time not getting this issue?

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