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Lockcode027

53 posts

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#61762 22-May-2010 18:38
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hello there i have the nokia 6120 classic i have been very happy with the way the phone has proformed so far. but now im having a problem the message icon is flashing and i get a error message saying 'not enough memory to receive message's delete some data first' so i delete all my messages from the inbox,sent box,outbox,reports,drafs Deleted all the call listory deleted most of my pictures and videos and still i get the same message. i have called telecom customber's they told me to crash the phone by removing the battary and sim card for 15 Minutes and then puting it back together. this didn't solve the problem they done a soft reset a network reset still no joy. i took it the the telecom store they gave me a replacement sim card they said the new sim card is ment to be slightly better because it is able to keep a more stonger connection to the network.
after doing this i am still having the same problem someone please help me:(
Ps: i have also tryed using the sim card in other xt mobile phones and it works fine i have tryed a factory restore and checked all the sms settings no still no joy

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johnr
19282 posts

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  #333350 22-May-2010 19:23
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not sure why they would do a network reset not even sure what that is cause i am sure they are not resetting the network. try a hard reset but this will erase everything on the handset

 
 
 
 

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Lockcode027

53 posts

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  #333360 22-May-2010 19:54
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and how exacty would one do that i'm not sure how.

quickymart
11220 posts

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  #333375 22-May-2010 20:05
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It sounds like a handset fault to me.



Lockcode027

53 posts

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  #333388 22-May-2010 21:05
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yes i believe it is but i don't know how to fix it. does anyone know how to fix this problem i would be highly greatfull for any help given. thank you

quickymart
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  #333402 22-May-2010 22:00
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It may not be fixable from information given on here - you may need to return it to the dealer for assistance.

BrentR
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  #333499 23-May-2010 06:02
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Go to Messages> Options> SIM Messages. Delete all of these and your problem should be solved.

Lockcode027

53 posts

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  #333547 23-May-2010 11:02
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BrentR: Go to Messages> Options> SIM Messages. Delete all of these and your problem should be solved.
no sorry that didn't work ether but i did find a way to fix the problem



quickymart
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  #333549 23-May-2010 11:08
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What did it turn out to be?

Lockcode027

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  #333554 23-May-2010 11:20
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ok i believe it's a small bug with in the firmware that cause's the problem i don't think nokia knows about it because there is no firmware up date to fix it. (WARNING DOING THIS WILL DELETE YOUR PICTURES AND SETTINGS STORED ON YOUR PHONE'S MEMORY PLEASE BACK UP YOUR STUFF BEFORE HAND!!) ok this is the way to fix the error message "not enough memory to receive message's delete some data first" on the nokia 6120 Classic Go to Settings > General > Factory Settings A message box will appear saying "Restore all original phone settings? phone will restart." Select "YES" and the phone will restart. while the phone is starting up hold the following keys * 3 and the Green Call key keep them held in until the phone asks for your country then just follow the prompts. set your phone back up and your ready to go:)

im sorry if my spelling and grammar isn't to flash.

graemeh
2078 posts

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  #333638 23-May-2010 16:48
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johnr: not sure why they would do a network reset not even sure what that is cause i am sure they are not resetting the network. try a hard reset but this will erase everything on the handset


I've had Telecom do a "network reset" a couple of times before when I have been unable to send texts.

I think what they are actually doing is deleting you from the network and reprovisioning you.  It worked in my case. 

nzbnw
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  #333666 23-May-2010 18:33
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Network resets won't help in this case as there is a problem with the phone.

I agree with John's first post, hard-reset you're phone, Dial Star Hash 7370 Hash p/w = 12345, you will loose all contacts, photo's, SMS etc so back up first.

nzbnw

Hmmmm apparently  star and hash in character form are 'bad words' :-(







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