Telecom Txt's vs Facebook

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom Txt's vs Facebook

michaelmurfy

meow
13579 posts

Uber Geek
+1 received by user: 10910

Moderator

ID Verified

Trusted

Lifetime subscriber

#62015 27-May-2010 22:53

Heya:

Some mates are having difficulties with txting Facebook, basically the txt's ain't coming through coded propoarly. I have no idea if this is due to Telecom's Messaging Centre or Facebook just being silly, but take a look at the screenshot below and decide:

Note, I am not a Telecom Customer. My Girlfriend has a XT Phone and is having these problems, but it appears it's quite a few others on top of it.

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.

akia

489 posts

Ultimate Geek
+1 received by user: 3

Trusted

#335687 28-May-2010 08:14

Can you tell me what shortcode she's sending the text messages to?

michaelmurfy

meow
13579 posts

Uber Geek
+1 received by user: 10910

Moderator

ID Verified

Trusted

Lifetime subscriber

#335688 28-May-2010 08:17

akia: Can you tell me what shortcode she's sending the text messages to?

Just "Face"

akia

489 posts

Ultimate Geek
+1 received by user: 3

Trusted

#335690 28-May-2010 08:20

Can you tell me also are they including any emoticons or additional items other than text?

akia

489 posts

Ultimate Geek
+1 received by user: 3

Trusted

#335692 28-May-2010 08:24

I've just tried on my own account and it appears to be coming through fine. If you're using just normal text can you private message me the number and what handset she's using?

michaelmurfy

meow
13579 posts

Uber Geek
+1 received by user: 10910

Moderator

ID Verified

Trusted

Lifetime subscriber

#335694 28-May-2010 08:27

Yeah it's working at the moment, seems to come in burst's with everyone.
She's using a S/E W995.

akia

489 posts

Ultimate Geek
+1 received by user: 3

Trusted

#335695 28-May-2010 08:32

michaelmurfy: Yeah it's working at the moment, seems to come in burst's with everyone.
She's using a S/E W995.

Ok if it happens again make sure you note down the time and contact 123 to log a fault. This should definitely not be happening :)

Any problems or issues let me know.

Geekzone support

Support Geekzone with one-off or recurring donations Donate via PressPatron.

Jughead

141 posts

Master Geek

Trusted

#335698 28-May-2010 09:09

with Telecom you can also use www.0.facebook.com from your Telecom phone now and get all the functionallity of facebook and best of all its FREE!

it will not use your data useage :)

Any views expressed here are my own and do not necessarily represent the views of my employer Telecom NZ

michaelmurfy

meow
13579 posts

Uber Geek
+1 received by user: 10910

Moderator

ID Verified

Trusted

Lifetime subscriber

#335751 28-May-2010 12:06

akia:
michaelmurfy: Yeah it's working at the moment, seems to come in burst's with everyone.
She's using a S/E W995.

Ok if it happens again make sure you note down the time and contact 123 to log a fault. This should definitely not be happening :)

Any problems or issues let me know.

Problem is, by the time they realize it's happened, the problem has magically "Fixed" itself when they see it from their PC. It's not just happening with 1 or 2 people, it seems to be happening with almost everyone on Facebook when they flick a status update txt to it or reply to a comment.

Not many people know about 0.facebook.com either, but then again - Replying to a txt vs opening up your mobiles wap browser --> Navigating to the page, take your pick?

I'm posting it here since it has been happening not just the last week or so, it's been happening for the last 3 or so months off and on, basically it decides when it want's to work and goes from there.

I haven't been having any issues with my Vodafone Phone which almost makes me believe it has something to do with the Telecom Messaging Centre, maybe becoming overloaded?

richms

29098 posts

Uber Geek
+1 received by user: 10208

Trusted

Lifetime subscriber

#335899 28-May-2010 18:57

Using strange characters at all? I have had that sort of stuff come to my phone when someone I know sends something with a chinese character in it.

Richard rich.ms

mxpress

376 posts

Ultimate Geek
+1 received by user: 17

#335920 28-May-2010 19:53

The same thing happens to me on XT if the message is too long and it is split into two so it can be sent to Facebook. I have long since learnt that I need to keep mobile facebook postings to one message lengh only. Maybe there is a problem here that needs addressing?

mxpress

eXDee

4033 posts

Uber Geek
+1 received by user: 1070

Trusted

#336731 31-May-2010 19:01

Can it be confirmed that texting FACE counts as a standard txt message( and so against your text plan) rather than a premium 20c/50c etc text?

on CDMA btw.

Dell

Shop now for Dell laptops and other devices (affiliate link).

richms

29098 posts

Uber Geek
+1 received by user: 10208

Trusted

Lifetime subscriber

#336868 1-Jun-2010 01:46

My count on the IVR goes down, but since I never get to 50 sent I dont know if it stops charging the 20c per text or not.

Richard rich.ms

akia

489 posts

Ultimate Geek
+1 received by user: 3

Trusted

#336875 1-Jun-2010 06:31

Details for billing are here: http://telecom.custhelp.com/app/answers/detail/a_id/1790/session/L3NpZC9nMUNRKmcxaw==/r_id/166/search/1/kw/Facebook