Horrible connection + Upgrade

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matisyahu

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#62430 7-Jun-2010 02:02

I've just had a look on this:

http://www.telecomwholesale.co.nz/maps

It appears that the exchange is ADSL2+ but apparently the cabinet isn't scheduled to be upgraded till June 2011.

Right now I am connecting to the exchange at 2100kbps; I assume that the crappiness is due to the cabinet not yet upgraded? or is it something I should have a talk to Telecom about? is there a way to find out how far I am from the exchange/cabinet?

"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"

johnr

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#338942 7-Jun-2010 02:05

What do your modem stats show?
Have you done isolation tests?
Check the filters?
Checked the wiring in your house?

matisyahu

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#338946 7-Jun-2010 03:49

johnr: What do your modem stats show?
Have you done isolation tests?
Check the filters?
Checked the wiring in your house?

Here are the stats:

Software Version: 1.19.04
ADSL Version: 7.2.3.0
Boot Code Version: 0.01
MAC Address: 00-22-6B-AA-42-51
System Uptime: 07:10:53:33
DSL Status

DSL Status: UP
DSL Modulation Mode: Auto
DSL Path Mode: FAST
Downstream Rate: 2143 Kbps
Upstream Rate: 743 Kbps
Downstream Margin: 12 db
Upstream Margin: 11 db
Downstream Line Attenuation: 55
Upstream Line Attenuation: 34
Downstream Transmit Power: 21
Upstream Transmit Power: 11
LOS Errors: 0
PVC Connection

PVC Status: UP
Encapsulation: RFC 2364 PPPoA
Multiplexing: VC
Autodetect: Disable
VPI: 0
VCI: 100

Wiring is new and no problems. The filters are working; even tried connecting with only the modem on the line and same issue. Done an isolation test.

"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"