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nickd

447 posts

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#62617 10-Jun-2010 19:08
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Hi All,

Slightly confused but hopefully you can help explain. I'm using a prepay XT mobile. I have already called the helpdesk about this but this is one of the reasons I'm confused.

I'm looking at the 500mb plan, when I call *333 it says I can add to my phone. However when I called the helpdesk I was told it wasn't available except for a T-stick.

What's the story here?

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cokemaster
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  #340365 10-Jun-2010 19:13
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You should be able to get it on your mobile.





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nzbnw
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  #340366 10-Jun-2010 19:13
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You can have this plan, and should be able to request it via *333 without speaking to anyone.

Do you have any details of the rep (please don't post them here) that gave you this information?

nzbnw







 
 
 
 


nickd

447 posts

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  #340369 10-Jun-2010 19:18
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Now that that has been cleared up, just confirm this for me please:

I am charged as I go & not just a lump sum at the start of the month.
It is 10c/Mb for the first 300Mb, with the last 200Mb free.

This is why I phoned in just to ask these but she wouldn't answer because I could only get it on the T-stick apparently (pm sent to you nzbnw).

nzbnw
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  #340370 10-Jun-2010 19:24
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Yes that correct, I can find the link for the Telecom Website when I'm at my PC which lets you know how the charging structure works.

Should be able to find it somewhere starting here; http://www.telecom.co.nz/mobilebroadband

nzbnw







neilinnz
165 posts

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  #340389 10-Jun-2010 19:54
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Can you just confirm this for me too.

If I put a prepaid XT SIM in an iPhone and sign up for the 500MB plan.  If I only use 30MB one month I would only be charged $3 and not $29.95?
It's only $29.95 if I actually use between 300MB and 500MB?

nickd

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  #340392 10-Jun-2010 19:58
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neilinnz: Can you just confirm this for me too.

If I put a prepaid XT SIM in an iPhone and sign up for the 500MB plan.  If I only use 30MB one month I would only be charged $3 and not $29.95?
It's only $29.95 if I actually use between 300MB and 500MB?


That's my understanding of it at the moment.

tomgeeknz
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  #340393 10-Jun-2010 19:59
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That is one hundred percent correct.





 
 
 
 


neilinnz
165 posts

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  #340395 10-Jun-2010 20:01
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If that is the case then why would anyone get the $6 for 20MB?
On the 500MB plan you could get 20MB for $2, or 60MB for your $6.

Also, if anyone from Telecom reads this, on your http://www.telecom.co.nz/mobile/yourmobile/plansandpricing page there is a link to Text Anyone 2500 SPECIAL OFFER which shows an error page!!! 

nickd

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  #340400 10-Jun-2010 20:03
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Which is why I started this thread! Laughing

tomgeeknz
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  #340401 10-Jun-2010 20:05
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Because they don't know about it. The 500MB plan is definitely a good idea!!





nitrotech
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  #340416 10-Jun-2010 20:50
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neilinnz: If that is the case then why would anyone get the $6 for 20MB?
On the 500MB plan you could get 20MB for $2, or 60MB for your $6.

Also, if anyone from Telecom reads this, on your http://www.telecom.co.nz/mobile/yourmobile/plansandpricing page there is a link to Text Anyone 2500 SPECIAL OFFER which shows an error page!!! 


Because if you're on contract you pay the full amount no matter what - eg. if you only use 20mb on the 500mb plan when you're on contract you'll be charged $29.95.

So the rule of thumb is if you're on a contract decide on the add-on that best suits your usage, if you're on pre pay put the 500mb plan on your sim card - if you don't use it you won't get charged.

On other thing to note is that the $1 each day for 10mb casual plan is also not great value when compared to the 500mb plan because after you go over the 10mb you are charged at $1 per mb where as on the 500mb plan you are charged 10c per mb.

quickymart
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  #340424 10-Jun-2010 21:07
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The 500MB plan should be available on any Prepaid device - T-Stick or otherwise.

nickd

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  #340557 11-Jun-2010 11:04
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neilinnz: If that is the case then why would anyone get the $6 for 20MB?
On the 500MB plan you could get 20MB for $2, or 60MB for your $6.
 


Before I changed to the 500Mb plan I was on the 20Mb one. I didn't use data, but my theory was that it was safer for me to be on that plan [rather than casual data], if my phone accidentally started using data for any reason and I didn't notice, rather than get hit with $1 straight up every time it happened it would be 50c for the month.

It probably makes no sense how I have explained it there but I tried!

trig42
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  #340570 11-Jun-2010 11:31
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How do you know which plan you are on?

I have a T-Stick (got it a couple of weeks ago - the freebie where you take your bill in and they give you one). I like it - it goes well, but because I don't have the SIM in a phone, I can't dial *333. How can I tell what plan it is on?

Also - probably should be a seperate topic - How do you recharge them? If I have a prepay voucher, It says to call *333, which I cannot do from a T-Stick.

nickd

447 posts

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  #340573 11-Jun-2010 11:43
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Bazzer seems to have summed all the options here(found it yesterday when looking for info before starting this thread), but seeing I don't own one myself I'm not much help.

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