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Topic # 6262 11-Jan-2006 09:03
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Hi there

I am about to make a claim on my Nokia 6225 which is practically screwed (Dont bother asking why). Its about a year and a half old and was purchased for $499. I have been insured the whole time and when i rang them up they said i would get market value replacement ($199) not insured value ($499) due to the policy i was with - Dam!!.

Im now really looking at getting the 6265 by upgrading and paying the cash difference.

Im just wanting to know your past experiences with Telecoms Mobile Insurance and any tips or things i should look out for while going through the whole process. Also what policies are you with. If i am to upgrade to a more expensive phone i would really like more coverage with insurance.

Any help/adivice or tips would be greatly appreciated!!!

Thankz!!

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  Reply # 26204 12-Jan-2006 00:50
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Really,,, that's news to me, I thought their policy was "like for like" IE you got a handset from todays lineup which is similar (same) in features to your original handset, prices come down so maybe they were offering you an equally good handset (The 6225 is $149 now and still avail.)

Even my AMI policy offers replacemnt cover on Mobilephones.

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  Reply # 26215 12-Jan-2006 08:17
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from what i gather, the value that they offer you is the dealer buy price of the phone you are claiming (which can vary widely). You can choose to get a more expensive phone and pay the difference. There is only one type of policy, with two payment levels, one for low-mid value phones, one for higher value phones. The only difference is premium price, the cover doesnt change.




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