iPhone iOS 4.0 problem on XT network

Forums › Spark New Zealand (including Skinny and BigPipe) › iPhone iOS 4.0 problem on XT network

jburrows

31 posts

Geek

#63234 23-Jun-2010 08:44

Is anyone else having issues on the XT network after upgrading there iPhone to iOS 4.0?
1. Voicemail button no longer works.
2. Every time I turn the iPhone off it loses the Cellular Data Settings. (Will be a big issue as I travel alot)

Does anyone have any info on this please?

johnr

19282 posts

Uber Geek
Inactive user

#344419 23-Jun-2010 08:47

Check out

http://www.iphonewzealand.co.nz/

jburrows

31 posts

Geek

#344421 23-Jun-2010 08:50

Thats not good ..... :(
Lets hope that it can get resolved soon.

shadybrothers

236 posts

Master Geek

#344433 23-Jun-2010 09:15

i just get "Could not activate cellular data network" "you are not subscribed to a cellular data service"

am now figuring out how I am going to survive the day :O

Connected to thefreenet - loaded up http://www.iphonewzealand.co.nz/nz-carriers/ in safari - followed the instructions then switched Cellular Network Off then On and away I went :)

this is a slap in the face!

timmyh

188 posts

Master Geek

Trusted

#344442 23-Jun-2010 09:25

jburrows: Is anyone else having issues on the XT network after upgrading there iPhone to iOS 4.0?
1. Voicemail button no longer works.
2. Every time I turn the iPhone off it loses the Cellular Data Settings. (Will be a big issue as I travel alot)

Does anyone have any info on this please?

Your #2 problem is mentioned here:

http://www.iphonewzealand.co.nz/forum/ios-discussions/xt-mobile-data-service/#p2384

Let us know how you get on...

jburrows

31 posts

Geek

#344460 23-Jun-2010 10:00

Good news.
After reading the iphonewzeland forum.
I have loaded the Cellular Data Settings again and shutdown my iPhone then restared and the Settigns have stayed this time.

To say the least I am stoked - will update the post if there are any other issues

Just shutdown again to make doubley sure and woohoo it is still working.

kiwigirl8

34 posts

Geek

#344521 23-Jun-2010 13:01

Is the iphonewzealand site down? I can't seem to access it and want to read up and understand everything before installing OS4 on my iPhone.

corksta

2397 posts

Uber Geek

Trusted

Subscriber

#344614 23-Jun-2010 17:20

I also had the same issue. Adding the settings again then immediately turning the phone off and back on again seems to have fixed it as well.

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Richie

2 posts

Wannabe Geek

#345253 25-Jun-2010 15:17

Hi
I also had the same two problems.
After entering the settings twice, they do stay.
But I still don't get voicemail.
Any ideas for the fix on that?
Thanks

corksta

2397 posts

Uber Geek

Trusted

Subscriber

#345268 25-Jun-2010 15:54

I've just added 083210 to my Contacts, then added it to my Favourites list, seems to work ok.

steve98

1395 posts

Uber Geek

Trusted

#345857 27-Jun-2010 21:21

Richie: Hi
I also had the same two problems.
After entering the settings twice, they do stay.
But I still don't get voicemail.
Any ideas for the fix on that?
Thanks

The problem with the voicemail button not working is due to a field in the database tables within the XT SIM card that the iPhone tries to pull the number from being missing. The same missing field causes the same issues for Blackberry apparently. Telecom are aware of the issue and will fix it for future SIM cards so the voicemail button on the iPhone will work.

Buttonmash

361 posts

Ultimate Geek

#345868 27-Jun-2010 21:43

Sounds good. Hopefully I won't have to pay $30 for that replacement SIM in future :)

nzbnw

2374 posts

Uber Geek

Trusted

Spark NZ

#345889 27-Jun-2010 22:51

Buttonmash: Sounds good. Hopefully I won't have to pay $30 for that replacement SIM in future :)

Generally speaking Telecom don't charge for replacement SIM's.

nzbnw

GDT

2 posts

Wannabe Geek

#348411 6-Jul-2010 14:16

I have just updated to v4.0 and lost my e-mail and internet function as a result "you are not subscribed to a cellular data service" I followed the instructions and entered all the network settings as recommended, but nothing changes.

What else can I try. My Cellular Data settings are stored even after a re-boot, but don't work!

Help...

Richie

2 posts

Wannabe Geek

#348412 6-Jul-2010 14:18

Hi
I had to enter the settings twice for them to work.
Second time I used Copy & Paste rather than keying them.
Suggest you try that.
Good luck

steve98

1395 posts

Uber Geek

Trusted

#348436 6-Jul-2010 15:16

GDT: I have just updated to v4.0 and lost my e-mail and internet function as a result "you are not subscribed to a cellular data service" I followed the instructions and entered all the network settings as recommended, but nothing changes.

What else can I try. My Cellular Data settings are stored even after a re-boot, but don't work!

Help...

This is going to sound really patronising but... something must be entered wrong, otherwise it would be working.