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Sheagae

208 posts

Master Geek
+1 received by user: 7


#63676 1-Jul-2010 22:03
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We are on Telecom Broadband. Our modem normally syncs at ADSL2/2+ line mode. Recently our speeds improved from normal: 8000 DL /1000 UL to around 12500 DL / 1050 UL. This lasted for one week.

However now the modem refuses to sync at ADSL2/2+ as the line type (as in will just keep retraining and will not even pick up the line stats such as DB, ATN, etc.), so I had to manually tell it to do G.DMT and doing that makes the modem sync up on its first try.

The speeds from G.DMT are similar to what we were getting - i.e., 8000/950. My question is why would our modem decide to gain the extra speed for a week, and now has stopped the extra speed and now wont connect as ADSL2? The day our modem got the speed boost, there was a chorus tech working in the street near our house.

I haven't checked / changed filters as it would seem a different problem that is external to the house.

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Phaedrus
74 posts

Master Geek


  #347153 1-Jul-2010 23:05
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I would check this site first to see if you actually have the faster service enabled yet.

Also I wonder if you recall what your line attenuation & SNR values were between the good week and now?

Quite possible your machinery is fine and that the issue is elsewhere...

P.



Sheagae

208 posts

Master Geek
+1 received by user: 7


  #347394 2-Jul-2010 19:27
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Phaedrus: I would check this site first to see if you actually have the faster service enabled yet.

Also I wonder if you recall what your line attenuation & SNR values were between the good week and now?

Quite possible your machinery is fine and that the issue is elsewhere...

P.

Hi, see the two images attached. The first is from February, and the second is from today.

Sheagae

208 posts

Master Geek
+1 received by user: 7


  #347410 2-Jul-2010 20:22
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Hmm, well folks for now this problem is solved. I have tried a different modem and it synced at ADSL2+ with a sync of 12000 DL / 1000 UL. I plugged in the original modem and it also synced at ADSL2+ mode with the same stats. Changed the filter, no difference.

Weird.



raytaylor
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  #348583 6-Jul-2010 22:08
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It also seems your G,DMT speeds were faster




Ray Taylor

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