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467 posts

Ultimate Geek
+1 received by user: 83


Topic # 64438 15-Jul-2010 14:37
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We have static ip on an xtra business and we have a website that we access which is locked down by ip. I've just noticed that I can't get into this site now, but our static ip is still active (router shows correct ip). It seems that the ip that the site "sees" is 210.55.215.165, one of telecom's cache servers.

Is anyone else with a static ip finding the same problem? It only seems to be http (tcp 80) that has the problem so far. I'm assuming Telecom has misconfigured their proxy or something, but I don't really want to spend an hour on the phone talking to someone in Manila, trying to get them to escalate the problem.

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677 posts

Ultimate Geek
+1 received by user: 27

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  Reply # 351913 15-Jul-2010 14:45
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I will look into this for you right away.
Can you please PM me the static IP that your requests are coming from?




meat popsicle



467 posts

Ultimate Geek
+1 received by user: 83


  Reply # 351921 15-Jul-2010 14:56
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All fixed now, thanks Paul

 
 
 
 


677 posts

Ultimate Geek
+1 received by user: 27

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  Reply # 351942 15-Jul-2010 15:42
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Not a problem.
Sorry for any inconvenience caused.

Regards

Paul




meat popsicle

2785 posts

Uber Geek
+1 received by user: 122


  Reply # 351951 15-Jul-2010 15:53
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That's quite amazing.




677 posts

Ultimate Geek
+1 received by user: 27

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  Reply # 351956 15-Jul-2010 15:59
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Not really amazing just lucky.
Sometimes we catch a break and its something simple, I am sure we have all had a lucky break we get praised for.

Just happy to be of service.

Paul




meat popsicle

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