Why does Telecom not actively promote XT onebill?

Forums › Spark New Zealand (including Skinny and BigPipe) › Why does Telecom not actively promote XT onebill?

Balchy

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#65548 3-Aug-2010 13:15

I went to change my CDMA Onebill to XT prepay, and had to ring telecom. According to thier plan selector on the website the cheapest was 30 a month, hence my move to prepay.

When I got on the phone I was asked by the CSR if I wanted to go on XT onebill instead.

Great service from the CSR because that was exactly what I was looking for.

The thing is, I am sure there are a lot of people out there who would prefer this plan over prepay, so why not actually make it known that it exists?

For billions of years since the outset of time, every single one of your ancestors survived, every single person on your Mum and Dads side, successfully looked after and passed onto you life. What are the chances of that like?

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42 posts

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#362806 4-Aug-2010 10:28

It's a great plan - I love it. It is on their site but buried near the bottom.

http://www.telecom.co.nz/mobile/yourmobile/plansandpricing

For $10 you get 59c calling plus 200 txts per month. Then just add data or talk extras if you need em.

old3eyes

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#362899 4-Aug-2010 12:44

Balchy: I went to change my CDMA Onebill to XT prepay, and had to ring telecom. According to thier plan selector on the website the cheapest was 30 a month, hence my move to prepay.

When I got on the phone I was asked by the CSR if I wanted to go on XT onebill instead.

Great service from the CSR because that was exactly what I was looking for.

The thing is, I am sure there are a lot of people out there who would prefer this plan over prepay, so why not actually make it known that it exists?

Your aware that XT Onebill is different from the CDMA version?? You pay $10 / month even if you don't make any calls but if you do it's 59c / minute on top of that where as with the CDMA version you only paid about 46c / minute no monthly fees....

Regards,

Old3eyes

Balchy

484 posts

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#362914 4-Aug-2010 13:07

old3eyes:
Balchy: I went to change my CDMA Onebill to XT prepay, and had to ring telecom. According to thier plan selector on the website the cheapest was 30 a month, hence my move to prepay.

When I got on the phone I was asked by the CSR if I wanted to go on XT onebill instead.

Great service from the CSR because that was exactly what I was looking for.

The thing is, I am sure there are a lot of people out there who would prefer this plan over prepay, so why not actually make it known that it exists?

Your aware that XT Onebill is different from the CDMA version?? You pay $10 / month even if you don't make any calls but if you do it's 59c / minute on top of that where as with the CDMA version you only paid about 46c / minute no monthly fees....

Oh yea for sure, but for someone like me, who cant be bothered with reminding my wife to top up, but doesnt use a phone enough to justify $30 a month, it is ideal as an emergency phone plan.

old3eyes

9120 posts

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#363210 4-Aug-2010 19:22

Balchy:
old3eyes:
Balchy: I went to change my CDMA Onebill to XT prepay, and had to ring telecom. According to thier plan selector on the website the cheapest was 30 a month, hence my move to prepay.

When I got on the phone I was asked by the CSR if I wanted to go on XT onebill instead.

Great service from the CSR because that was exactly what I was looking for.

The thing is, I am sure there are a lot of people out there who would prefer this plan over prepay, so why not actually make it known that it exists?

Your aware that XT Onebill is different from the CDMA version?? You pay $10 / month even if you don't make any calls but if you do it's 59c / minute on top of that where as with the CDMA version you only paid about 46c / minute no monthly fees....

Oh yea for sure, but for someone like me, who cant be bothered with reminding my wife to top up, but doesnt use a phone enough to justify $30 a month, it is ideal as an emergency phone plan.

Fair enough

I have one of those as well..

Regards,

Old3eyes

joff_nz

446 posts

Ultimate Geek

#363897 5-Aug-2010 20:41

old3eyes:
Balchy: I went to change my CDMA Onebill to XT prepay, and had to ring telecom. According to thier plan selector on the website the cheapest was 30 a month, hence my move to prepay.

When I got on the phone I was asked by the CSR if I wanted to go on XT onebill instead.

Great service from the CSR because that was exactly what I was looking for.

The thing is, I am sure there are a lot of people out there who would prefer this plan over prepay, so why not actually make it known that it exists?

Your aware that XT Onebill is different from the CDMA version?? You pay $10 / month even if you don't make any calls but if you do it's 59c / minute on top of that where as with the CDMA version you only paid about 46c / minute no monthly fees....

ON CDMA onebill it was:
89c anytime OR
49c/min offpk / $1.39Onpk OR
49c/min Onnet / $1.39 offnet

SO 59c/min anytime anynet is still good value IMO

old3eyes

9120 posts

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Subscriber

#363933 5-Aug-2010 21:36

joff_nz:
old3eyes:
Balchy: I went to change my CDMA Onebill to XT prepay, and had to ring telecom. According to thier plan selector on the website the cheapest was 30 a month, hence my move to prepay.

When I got on the phone I was asked by the CSR if I wanted to go on XT onebill instead.

Great service from the CSR because that was exactly what I was looking for.

The thing is, I am sure there are a lot of people out there who would prefer this plan over prepay, so why not actually make it known that it exists?

Your aware that XT Onebill is different from the CDMA version?? You pay $10 / month even if you don't make any calls but if you do it's 59c / minute on top of that where as with the CDMA version you only paid about 46c / minute no monthly fees....

ON CDMA onebill it was:
89c anytime OR
49c/min offpk / $1.39Onpk OR
49c/min Onnet / $1.39 offnet

SO 59c/min anytime anynet is still good value IMO

You must ave a different CDMA Onebill plan than we have. Just looked at my July 2010 bill and all calls were charged at 43c + GST on or off peak.. The only ones that cost more were to Vodafone mobiles at $1.23 + tax

Regards,

Old3eyes

joff_nz

446 posts

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#363934 5-Aug-2010 21:40

Yeah, thats the third option that i listed

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ahmad

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#363937 5-Aug-2010 21:45

You are right in that this plan appears "hidden".

I did however see it promoted on an instore LCD screen last week when I was visiting.

Balchy

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#364018 6-Aug-2010 07:44

ahmad: You are right in that this plan appears "hidden".

I did however see it promoted on an instore LCD screen last week when I was visiting.

Worse than that, I went to their live chat, and asked what the cheapest on account plan was. Guess what they told me

old3eyes

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#397340 29-Oct-2010 14:00

JaredW: It's a great plan - I love it. It is on their site but buried near the bottom.

http://www.telecom.co.nz/mobile/yourmobile/plansandpricing

For $10 you get 59c calling plus 200 txts per month. Then just add data or talk extras if you need em.

I was trolling thru the Telecom billing site above and came to Onebil that now reads.

"
On the One Bill
If you like convenience then On the One Bill is for you. With $0 monthly rental and a lower flat rate of 59c for national & mobile calls, you can keep in touch with friends and family around NZ no matter what network they are on.

It makes things simple by combining your home and XT mobile calling on one bill. And you don't need to remember to top up your mobile. Plus you'll also have the flexibility to personalize your plan by adding Data Extras and Text Extras like Text Anyone 2,500 (TXTs to any NZ network for $12 per month - excludes roaming TXTs). Visit us in store or call us on *123 to learn more about On the One Bill."

I assume that Onebill on XT is now the same as Onebill on CDMA. $0/ month and just call and text costs??

Regards,

Old3eyes

Balchy

484 posts

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#397342 29-Oct-2010 14:05

That is very interesting, I am still being chard the $10 a month, I will have to give them a call when I get around to it! Thanks for the heads up

old3eyes

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#397360 29-Oct-2010 14:23

Balchy: That is very interesting, I am still being chard the $10 a month, I will have to give them a call when I get around to it! Thanks for the heads up

Can you pleaze feed back what reply you get//

Regards,

Old3eyes

Balchy

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#397369 29-Oct-2010 14:29

All changed, was only introduced this month, but no issues in changing it over at all.

old3eyes

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#397403 29-Oct-2010 15:24

Balchy: All changed, was only introduced this month, but no issues in changing it over at all.

Great. My wife will be happy as it's the one thing that stopped her from going to XT and some other I know who were on Onebill on CDMA have had to go to prepay on XT..

Regards,

Old3eyes

joeksemail

78 posts

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#397429 29-Oct-2010 16:31

On The One Bill as it is now called works out better value for money.

It is actively promoted in all TRS stores.

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