my client has just got an MF636 Usb modem from telecom.
She has a fairly new computer with 34bit Windows 7 on it, she had no issues until starting to use the modem.
This installed correctly and she could get a connection, then when closing Internet explorer and disconecting from the connection the computer would shut down and Blue screen with the error Reference_by_Pointer.
Does anyone have ideas on this at all?
in the solutions area it indicates that there is no driver for this device and that is all.
Are these things not compatible with Windows 7 at all?
Telecom told her it was her computer !!
Would really appreciate some feedback on this guys thanks
Vicki