Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


luv_da_oc

15 posts

Geek


#6717 18-Feb-2006 11:05
Send private message

Apparently alot of the Nokia 6235 screens are alot less brighter than what it is supposed to be. This affects photo and video quality on the phone, and everything is just plain dull, especially compared to Nokia 6235 phones with the brighter screens. Apparently telecom will fix this if you take your phone back within 7 days however it has been somewhat more than that for me so i cannot. Also i cannot figure out how to zoom on the camera, it either goes really far away or really close. Any help and or opinions would be much appreciated. Thanks =)

Create new topic
 
 
 

Affiliate link: Shop for sports gear at Wiggle.
tonyhughes
Hawkes Bay
8477 posts

Uber Geek

Mod Emeritus
Trusted
Lifetime subscriber

#28721 18-Feb-2006 11:37
Send private message

the zoom only has two or three steps - not a gradual zoom like a real camera.
If there is a fault with the phone, Telecom cant impose a 7 day thing on it. Stand up for your rights, read on the CGA and tell them you want it fixed.







nzbnw
2369 posts

Uber Geek

Trusted
Spark

#28898 20-Feb-2006 20:30
Send private message

tonyhughes, Please do not assume that Telecom are the bad ones here. 7 Days will be a ROR figure given by call centres or SOME, but not ALL Dealers. Some dealers will not simply replace handsets if you are not happy with the phone, hence I say SOME dealers. We are of course happy to send the phone away to service for you to resolve the issue, as long as the unit is within its 12 month warranty period.

Regards

Ben - TRS Botany Downs AKL







 
 
 
 


bradstewart
4325 posts

Uber Geek

Mod Emeritus
Trusted
Lifetime subscriber

#28901 20-Feb-2006 20:57
Send private message

nzbnw: tonyhughes, Please do not assume that Telecom are the bad ones here. 7 Days will be a ROR figure given by call centres or SOME, but not ALL Dealers. Some dealers will not simply replace handsets if you are not happy with the phone, hence I say SOME dealers. We are of course happy to send the phone away to service for you to resolve the issue, as long as the unit is within its 12 month warranty period.

Regards

Ben - TRS Botany Downs AKL


7 day ROR is law. Telecom have no right to dispute that

tonyhughes
Hawkes Bay
8477 posts

Uber Geek

Mod Emeritus
Trusted
Lifetime subscriber

#28902 20-Feb-2006 21:09
Send private message

nzbnw: tonyhughes, Please do not assume that Telecom are the bad ones here. 7 Days will be a ROR figure given by call centres or SOME, but not ALL Dealers. Some dealers will not simply replace handsets if you are not happy with the phone, hence I say SOME dealers. We are of course happy to send the phone away to service for you to resolve the issue, as long as the unit is within its 12 month warranty period.

Regards

Ben - TRS Botany Downs AKL

Hi there, sorry, you misunderstood me I think....

luv_da_oc: Apparently telecom will fix this if you take your phone back within 7 days

All I was saying was that if there is a warranty issue, a company cant impose a 7 day from purchase deadline to have it fixed (or even a year for that matter), the CGA states that a product must work as expected for 'a reasonable period of time'.

I was talking about warranty / repairs, you were talking about a Right of Return.

Cheers,
Tony







nzbnw
2369 posts

Uber Geek

Trusted
Spark

#28919 20-Feb-2006 22:11
Send private message

Sorry about that Tony, I agree with you now through better understanding =D.

“bradstewart”, you may want to check that, the reason some dealers will not exchange a handset just because the customer is unhappy with it (i.e. it's not faulty), is because this falls under buyers remorse. You must also look at it from a dealer’s point of view, they can not sell a used handset, and hence why some dealers will not accept hardware returns just because a customer is unhappy with "their" handset of choice at the time of sale.

Best Regards

Ben







freitasm
BDFL - Memuneh
68537 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

#28922 20-Feb-2006 22:39
Send private message

Back on topic - sumary for the original poster: warranty periods are longer than 7 days. If the phone is faulty your warranty will probably be at least one year. Seek more information with the dealer.

They will most likely have to send the phone for repair, and may (or may not) offer a loan phone while yours is undergoing the services/evaluation.

Some will charge you for evaluation, and if there's no fault then you will have to pay to have the phone back.





 

 

These links are referral codes

 

Geekzone broadband switch | Eletricity comparison and switch | Hatch investment (NZ$ 10 bonus if NZ$100 deposited within 30 days) | Sharesies | Mighty Ape | Backblaze | Amazon | My technology disclosure


Create new topic




News »

NZ-based specialty underwriting agency expands personal cyber offering internationally
Posted 1-Oct-2020 19:02


Unisys launches ClearPath MCP software on Microsoft Azure
Posted 1-Oct-2020 18:47


Slingshot offering ugly-modem to help reduce e-waste in New Zealand
Posted 30-Sep-2020 16:01


AWS launches new edge location in New Zealand
Posted 30-Sep-2020 15:35


Amazon introduces new Echo devices
Posted 25-Sep-2020 11:56


Mad Catz introduces new S.T.R.I.K.E. 13 Mechanical Gaming Keyboard
Posted 25-Sep-2020 11:34


Vodafone NZ upgrades international submarine network
Posted 25-Sep-2020 09:09


Jabra announces wireless noise-cancelling airbuds, upgrade existing model
Posted 24-Sep-2020 14:43


Nokia 3.4 to be available in New Zealand
Posted 24-Sep-2020 14:34


HP announces new HP ENVY laptops aimed at content creators
Posted 24-Sep-2020 14:02


Logitech introduce MX Anywhere 3
Posted 21-Sep-2020 21:17


Countdown unveils contactless shopping with new Scan&Go tech
Posted 21-Sep-2020 09:48


HP unveils new innovations for businesses adapting to rapidly evolving workstyles and workforces
Posted 17-Sep-2020 15:36


GoPro launches new HERO9 Black camera
Posted 17-Sep-2020 09:45


Telecommunications industry launches new 5G Facts website
Posted 17-Sep-2020 07:56



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.