switching from vodafone to telecom? and Apache Questions.

Forums › Spark New Zealand (including Skinny and BigPipe) › switching from vodafone to telecom? and Apache Questions.

motorwayne

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#6826 25-Feb-2006 11:10

I'm thinking of switching to telecom from vodafone and getting the HTC Apache.

Couple of questions..

1) What is the real battery life if:

a-I make say 5 calls a day
b-Use the dairy function
c-Active sync 9am to 5pm

2) What is the reception/call quality like with telecom now compared to vodafone?

I have an i-mate jam now, will it be similar to that?

I'm thinking of swapping to telecom b/c vodafone has taken 3 months trying to fix a squeal in my JAM and still haven't fixed it and won't replace the unit.

Thought I'd tell them to get stuffed by swapping service providers and spending $2,500 a year with the competition.

Any ideas?

Thanks for your help in advance

freitasm

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#29317 25-Feb-2006 11:40

Hmmm. Replied to the other post and the noticed it was deleted...

Here goes the reply again: you will pretty much get similar experiences with the Apache, except that data will be much faster - 10 times or more. It may go throught the battery a bit faster too, but it comes with a spare battery which is great.

On your comment on repairs: Vodafone is not responsible for doing the repairs, MFR is. Vodafone stores will simply get your device and forward to MFR. By all reports we receive here, MFR does not provide the best service in the world, but if the problem is not fixed in a timely manner you can always ask for a replacement, if it's within the warranty period.

The CGA says that a product must be fit for the purposes and work within the specifications, so check your rights...

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motorwayne

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#29320 25-Feb-2006 11:47

Cool, thanks for that answer.yeah sorry for deleting the other topic, I had it in two areas and thought one was enough.

re the repair time. I've been onto both Vodafone, MFR & someone in Dubai and no one wants to say "give him a new phone". Just sorta makes my sick considering i spend 000's with vodafone each year.

re the CGA. My beef is with vodafone as they were the retailer/seller, the JAM was brought from one of their vodafone owned stores (277 broadway). I did call the consumer affairs dept and they said thrre months was too long to wait. I wonder what me next move is then?

Still, will I be happy going to Telecom do you think? more an issue of whether the Apache has good call quality etc. Have you been with telecom all along or have you used the vodefone service aswell?

cheers

alasta

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#29326 25-Feb-2006 12:37

motorwayne: re the CGA. My beef is with vodafone as they were the retailer/seller, the JAM was brought from one of their vodafone owned stores (277 broadway). I did call the consumer affairs dept and they said thrre months was too long to wait. I wonder what me next move is then?

I would recommend that you write a letter to the manager of the store from which you purchased the device, advising that you understand that the Consumer Guarantees Act entitles you to a replacement if your existing unit cannot be repaired within a reasonable timeframe, and that you consider three months to be well beyond what could be considered to be reasonable. Set a deadline and advise that, if you do not receive a fully functional unit before that date, then you will immediately file a claim in the disputes tribunal.

The tone of your letter should be firm, but try not to be agressive or rude. Make sure that you keep a copy of the letter, along with any receipts or service reports that you may receive, as this will prove to be very useful if you have to take further action.

If you need to follow through with a hearing in the disputes tribunal, I'm pretty sure that you can apply at the district court, but the Ministry of Consumer Affairs' web site should provide you with the details.

andrewcnz

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#29328 25-Feb-2006 13:18

Consumer online has letter templates that might help you. Look under legal rights.
www.consumer.org.nz

SNicolle

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#29329 25-Feb-2006 14:17

depending how you connect to activesync (bt ir or usb) charging wont be an issue if you use a usb connection and the battery should easily handle use of the diary and 5 or so phonecalls a day

WM5 makes great gains over PPC 2003

motorwayne

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#29332 25-Feb-2006 16:59

Cheers guys..