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Forums › Spark New Zealand › TG585 v8 Port Problems


14 posts

Geek


Topic # 68295 18-Sep-2010 15:45
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Hiya, I moved to New Zealand almost 2 months back now and have been with Telecom! They sent over a TG585 v8 Router and I can't seem to get it to Port Forward to my Xbox 360 which is on the Wireless! I've made sure it has a Static IP I've checked the ports over and over to make sure they are right and my 360 still gets a Strict NAT! I noticed the ports where also blocked on my Laptop if I checked them so I port forwarded them on my Laptop to see if they would open and there was no problems so the only reason I can think of why the Xbox 360 is not accepting the ports are open is due to it being on the Wireless and my Laptop is plugged into the first ethernet port. I would plug my Xbox 360 into the router to see if it makes a difference but I can't really do that and even if it did work it does not really solve my problem.

I was hoping someone could shed some light on this situation maybe even help fix it? Most searches I do are for the TG585 v7 and I've tried what people recommended for that and no luck so far can't even see if there are firmware upgrades for the v8 :(

Thanks :)

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158 posts

Master Geek
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  Reply # 381750 19-Sep-2010 02:08
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Yea I had problems with my V7. Just call up telecom say its got a fault and they will send you a new one and a bag to send the faulty one back with. Thats what they did for me.

245 posts

Master Geek
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  Reply # 381813 19-Sep-2010 11:00
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The v8's are reasonably new to Telecom, I can't say I've personally tried to port fwd on it, so let me check in with Thomson on Monday

And please don't try return a modem that isn't faulty ... 




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14 posts

Geek


  Reply # 381898 19-Sep-2010 15:06
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doozy: The v8's are reasonably new to Telecom, I can't say I've personally tried to port fwd on it, so let me check in with Thomson on Monday


Thanks :) I hope it does not turn out to be faulty and can be fixed! :)

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