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Anbo

104 posts

Master Geek

#70142 19-Oct-2010 07:31

I have heard a few people mention on various forums about getting their broadband profile changed to get better speeds or a more stable line, i was just wondering if Telecom has anything like this?

My line stats are pretty good, posted below, but my sync rate is not that high haha. It'd be nice if i could get a speed increase without having a splitter installed on my phone line.

Line stats:

Statistics
Downstream
Upstream

Line Rate
9781 Kbps
797 Kbps

Attainable Line Rate
10076 Kbps
793 Kbps

Noise Margin
11.9 dB
12.1 dB

Line Attenuation
23.0 dB
11.8 dB

Output Power
18.4 dBm
12.4 dBm

House was built in the 70's so hopefully its not the wiring restricting the sync speeds haha. Also, without the 1 phone plugged in, download sync rate stays the same, but upload sync rate increases to 1000kbps, it also syncs at this speed if im on the phone when it connects but decreases again once i hang up, weird?

Thanks in advance :)

cyril7

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#393441 19-Oct-2010 08:04

Also, without the 1 phone plugged in, download sync rate stays the same, but upload sync rate increases to 1000kbps, it also syncs at this speed if im on the phone when it connects but decreases again once i hang up, weird?

I presume this phone has a filter on it. But if your DSL changes with the phone on or off hook then it its a filter issue. Your sync speed is lower than I would expect for the attenuation, but not by a lot. I strongly suggest sorting a filter would be a priority.

Cyril

Anbo

104 posts

Master Geek

#393446 19-Oct-2010 08:10

Using 1 plugin filter,D Link 12-MF supplied by telecom. So the only way for my speed to increase is to get chorus to install a line splitter?

cyril7

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#393448 19-Oct-2010 08:20

There is no guarantee that your sync rate will improve either way. How many other phone outlets (fitted with phones or not) are in the house, is there an alarm panel that has a line grabber with the phone line wired to it.

A central filter is the only technically correct solution to having both POTs and DSL on a single line, to use inline filters is always going to be a lottery. If however the inbound line is not split anywhere and goes directly from the demarc (either a white box on the side of the house or in older houses like yours the first socket often marked M for Master) to the modem then a simple inline filter is ok. If however there is more than the one outlet and in particular the line splits in two or more different directions, then its all bad and only a central filter can sort out any issues.

Further if the house has older wiring and is wired in 3wire mode (Master and Slave sockets rather than sockets labled 2) then you introduce even more issues.

Cyril

Anbo

104 posts

Master Geek

#393451 19-Oct-2010 08:26

I think i might have to go with a central splitter.

We have multiple phone plugs around the house, and im estimating the 1 used for DSL is one of furthest from the entry point.

Only found out where the entry point is because a few months ago phone stopped working and had to get a chorus tech in. For some strange reason the master was located outside on my deck and some moisture had got in causing the phone to not receive any inbound calls, have no clue why there would be a phone jack outside though haha.

cyril7

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#393453 19-Oct-2010 08:32

Hi, if you feel confident doing phone wiring (if not leave well alone) then go to that master socket, open it up, remove the wires except the actual inbound line, this will mean all the house wiring is disconnected except for the master socket, connect your modem there, see what sync rate you get.

Just get one of the cheap plastic IDC tools from your electrical wholesaler to puch the wires in and a pair of small wire cutters. The cheap plastic IDC tools will do the job for a few sockts then stuff up, but they will do the business, dont use a knife or screw driver to punch the wires in you will stuff it all up.

Cyril

Anbo

104 posts

Master Geek

#393459 19-Oct-2010 08:41

Thanks for the advice, but i think i'll give the wiring a miss haha don't want to screw anything up.

I'll just go with a splitter. Are Chorus the only people that do filter installs?

cyril7

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#393462 19-Oct-2010 08:49

Hi, look in the yellow pages for data cablers call them, ask if they do central filter installs, if they hesitate then get someone else.

Cyril

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Anbo

104 posts

Master Geek

#393473 19-Oct-2010 09:11

Will do, thanks for the help mate, appreciate it :). will post the results once ive got the filter in

coffeebaron

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#393492 19-Oct-2010 09:39

Hi Reade,

I can do splitter installs - depending on where you live. What town are you in?

Fraser

Rural IT and Broadband support.

Broadband troubleshooting and master filter installs.
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Anbo

104 posts

Master Geek

#393559 19-Oct-2010 12:32

Im in West Auckland. How much does a splitter install cost?

coffeebaron

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#393588 19-Oct-2010 13:40

Have sent you a PM

Rural IT and Broadband support.

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kendog

325 posts

Ultimate Geek

#393767 19-Oct-2010 20:17

If there is no phone line set up e.g. being on the Vodafone naked broadband plan, would the scenario of needing a splitter still relevant?

Cheers

coffeebaron

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#393798 19-Oct-2010 21:37

kendog: If there is no phone line set up e.g. being on the Vodafone naked broadband plan, would the scenario of needing a splitter still relevant?

Cheers

yes & no.
For N-DSL, you want a single feed from the demarc to a dedicated N-DSL jack and nothing else.

Rural IT and Broadband support.

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

kendog

325 posts

Ultimate Geek

#393808 19-Oct-2010 22:00

coffeebaron: yes & no.
For N-DSL, you want a single feed from the demarc to a dedicated N-DSL jack and nothing else.

Thanks.
We move in next week, will see if we have any issues then. Have spent the last 7 years in a house with cable internet so this could be a bit of a shock.