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Forums › Spark New Zealand › Wellington CBD cell issues? [2010-10-20]


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Topic # 70230 20-Oct-2010 12:00
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Has anyone in the Wellington, Lambton Quay/Terrace area noticed slow speeds with XT HSPA access over the last 24 hours?




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  Reply # 393928 20-Oct-2010 12:07
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Telecom are investigating some XT data issues in Lower North island....




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  Reply # 393934 20-Oct-2010 12:20
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From @TelecomNZ - If you are having XT data problems try disconnecting and reconnecting your connection. ^NR




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  Reply # 393942 20-Oct-2010 12:45
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stevenz: Has anyone in the Wellington, Lambton Quay/Terrace area noticed slow speeds with XT HSPA access over the last 24 hours?


Was OK yesterday, kind of working this morning and now it's munted.  Data connection looks like it is going to go but no data gets through :(

I hope they get it fixed soon, I can't go so long without checking my email!

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  Reply # 393943 20-Oct-2010 12:46
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xpd: From @TelecomNZ - If you are having XT data problems try disconnecting and reconnecting your connection. ^NR


Didn't work for me.  Perhaps they need to reinstall Windows at their end. Cool

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  Reply # 393945 20-Oct-2010 12:48
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We are still investigating the cause of this issue.




The comments I write on this forum do not necessarily reflect the views of my employer and as such cannot be taken as official statements of my employer.



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  Reply # 393950 20-Oct-2010 13:01
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The rep told me they were restarting some systems at around 11am-ish. Tried getting people to reconnect and/or change their APN to direct.telecom.co.nz, no joy, still pretty much unusable.

Seems to be ok for me in the office though, getting ~1500-2000kbps down and ~400kbps upstream. Maybe it's dependant on the cell site?

Or maybe it's just been fixed.




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  Reply # 393953 20-Oct-2010 13:03
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Looks like XT problems are now resolved.




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  Reply # 393954 20-Oct-2010 13:03
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im back up and running now, mobile and tstick




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  Reply # 394005 20-Oct-2010 14:54
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Thanks Neal.




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  Reply # 394030 20-Oct-2010 15:50
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xpd: From @TelecomNZ - If you are having XT data problems try disconnecting and reconnecting your connection. ^NR


That didn't work for me - tried from 11:30am (Johnsonville) until about 1:30pm (Wellington CBD/Lambton), almost two hours mobile data down for me.




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  Reply # 394133 20-Oct-2010 20:32
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it was up and down for me.... But what I did find if you disconnected and reconnected, then waiting for about 30-45 seconds then data started to flow downstream.







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  Reply # 394320 21-Oct-2010 11:54
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It's being a dog again today. Any issues or this it unrelated this time?




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  Reply # 394339 21-Oct-2010 12:44
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It looks like we have a different issue in WN CBD. Something/someone is creating interference with our cell sites.




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  Reply # 394345 21-Oct-2010 12:54
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Did Vodafone apply their filters too?

;-)





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  Reply # 394360 21-Oct-2010 13:42
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NealR: It looks like we have a different issue in WN CBD. Something/someone is creating interference with our cell sites.


It'll be those black helicopters again Laughing

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