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Forums › Spark New Zealand (including Skinny and BigPipe) › HTC Desire - Problem with Mobile Internet after Froyo Update
syko

12 posts

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#71175 5-Nov-2010 19:43
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I have just updated my HTC Desire which operates on the XT network to Froyo and now the mobile internet won't work.

Have been into Telecom shop but young guy there didn't seem to know how to fix it.  Put the APN settings in again and restarted phone but still won't work.

Anyone else get this problem after the update and any suggestions to fix it would be greatly appreciated.  Thanks. 

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acsonline
181 posts

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  #400956 5-Nov-2010 20:34
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Aha. Ive heard of similar issues.

Sometimes the firmware update can end up setting an incorrect band setting (eg. 900mhz instead of 850).

There's a hidden menu that you can fix this from.
In the phone dialler dial *#*#4636#*#*

This will launch the hidden menu.  Go to 'Phone Information', then press the android menu/settings button. This will give you a popup option (one of many) to change the radio band. Try 'AUS2' and if that doesnt work, try some of the others.

I recommend selecting the right option, and once it takes - reboot the phone.



syko

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  #400993 5-Nov-2010 22:28
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Cheers, tried that but there is no android settings menu.

acsonline
181 posts

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  #400996 5-Nov-2010 22:39
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Strange. Maybe the secret code is different on the desire. Try google. This code has worked for me on the 4-5 devices I've seen so far.



insane
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  #401002 5-Nov-2010 22:58
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syko: Cheers, tried that but there is no android settings menu.




That's odd, I've got the menu.

qraider
374 posts

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  #401046 6-Nov-2010 07:47
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Mine did the same after the 2.2 update, I just reloaded the APN's and it worked fine after restarting.




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