Upload speed drop on cabinetisation

Forums › Spark New Zealand (including Skinny and BigPipe) › Upload speed drop on cabinetisation

cafeg

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#73118 9-Dec-2010 18:33

It looks like we have just been switched over to a cabinet.
But on checking stats I notice that the upload speed has halved..
Is this normal for this..

DSL Modulation Mode:
ADSL2+

DSL Path Mode:
FAST

Downstream Rate:
17730 Kbps

Upstream Rate:
376 Kbps

Downstream Margin:
12 db

Upstream Margin:
13 db

Downstream Line Attenuation:
13

Upstream Line Attenuation:
8

johnr

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#415206 9-Dec-2010 18:50

Yes there are a few threads around Geekzone talking about this

cafeg

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#415215 9-Dec-2010 19:23

yes, i saw them..
but they all refer to people connected to other isp's thru the cabinet.
I'm connected to xtra ...

coffeebaron

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#415218 9-Dec-2010 19:28

cafeg: yes, i saw them..
but they all refer to people connected to other isp's thru the cabinet.
I'm connected to xtra ...

Whether it's xtra or another ISP there is not differnce to what sync speeds you'll get, so your issue is the same. What model of router are you using?

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cyril7

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#415239 9-Dec-2010 20:29

As CoffeeBaron asks, what modem are you using, if you have been put on a newly installed cabinet then it will be an Ikanos chipset in the ISAM which does not play ball with some modems, in particular Linksys, but others are effected also.

Cyril

cafeg

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#415273 9-Dec-2010 21:42

It is a linksys AG310

I just called telecom faults 90 mins ago and they got me to reboot the modem.
I did and then it wouldn't authenticate.
ADSL is up at 17800 fine but cannot connect to PPPoA server.
They got me to plug in the new thomson one I had here they sent me a while ago but that won't connect either. same errors.

I did notice though the thompson said it was connected at 18000/902
linksys says 17800/345

So everything is down and the earliest a tech can look at it is 7pm tommorrow friday.. sigh..
Hopefully its someone playing at the exchange and fixes whats broken.
Strange how it happened when i rebooted the modem though.

I am on a tstick right now. thank goodness I had that at least.

They also couldn't find me on the list of cabinets that had been done so it must of been today..

sbiddle

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#415275 9-Dec-2010 21:45

Your Linksys modem is the issue.

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cafeg

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#415294 9-Dec-2010 22:08

The thomson TG585v7 wouldn't connect either when we tried it with the xtra nz techs though, so they told me to leave the linksys AG310 plugged in.

cafeg

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#415296 9-Dec-2010 22:10

I'll plug the thomson back in again and see if it comes up

cafeg

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#415305 9-Dec-2010 22:21

thomson is back on, i'll leave it overnight on there

DrCheese

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#415320 9-Dec-2010 23:06

I also have Linksys AG310 and was recently cabinetized. Upload speeds dropped to as low as 200 kbps on ADSL2+. Xnet tells me that the cabinet has Broadcom chipsets and my modem is the problem. Telecom wholesale tell me the cabinet is the problem and a firmware update to the cabinet in January will fix the problem.

Numerous port changes over the last few weeks have seen my uploads vary from 200 to 576 kbps. Previously my uploads were 670 kbps on ADSL (not ADSL2+). New cabinet is 600 meters away.

David.

cafeg

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#415404 10-Dec-2010 09:48

Woke up this morning rebooted the linksys router and it was all working again.
Still only at 17500/ 375 though.
The Thomson router says 18000/960 when its on there up so I might put that on there until they do those cabinet firmware upgrades mentioned above.
Looks like the linksys is the problem though..