Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Forums › Spark New Zealand (including Skinny and BigPipe) › Is it worth demanding a refund?
tardtasticx

3084 posts

Uber Geek
+1 received by user: 483


#73522 15-Dec-2010 03:49
Send private message

Our usage was meant to be un-metered until Telecom told us otherwise. Checked our usage today and in 1 week we've used over half our monthly cap because I haven't been bothered to check file sizes before downloading which I used to do. We didn't get any notifications from telecom that this would be happening and their CSR told us it was unlimited until we got a letter

Create new topic
corksta
2405 posts

Uber Geek
+1 received by user: 382

Trusted
Subscriber

  #417407 15-Dec-2010 05:49
Send private message

What are the circumstances around you being offered temporary unlimited broadband? A quick background might help determine where you stand.




2024 Mac mini M4 | 2025 iPad Air 13" M3 (Blue) | 2025 iPad Air 11" M3 (Starlight) | iPhone 15 Pro Max (Natural Titanium) | HomePod (Space Grey) | 10x HomePod mini (Space Grey, White, Yellow, Blue, Orange) | 4x Apple TV 4K | Apple Watch Ultra 2



sbiddle
30853 posts

Uber Geek
+1 received by user: 9996

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #417411 15-Dec-2010 06:17
Send private message

How come it was unmetered? Do you have a Tivo? If so that issue was never going to exist for ever.

Balchy
484 posts

Ultimate Geek

Trusted

  #417426 15-Dec-2010 08:01
Send private message

sbiddle: How come it was unmetered? Do you have a Tivo? If so that issue was never going to exist for ever.


Everyone on tivo was also notified in late November by a letter advising this was the case




For billions of years since the outset of time, every single one of your ancestors survived, every single person on your Mum and Dads side, successfully looked after and passed onto you life.  What are the chances of that like?



freitasm
BDFL - Memuneh
80653 posts

Uber Geek
+1 received by user: 41045

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #417430 15-Dec-2010 08:13
Send private message

tardtasticx: Our usage was meant to be un-metered until Telecom told us otherwise.


"Meant" because you were on Big Time and waiting to change plans, or "meant" because you have a TiVo and knew it was unmetered (by mistake).

If you had a TiVo Telecom always said only TiVo traffic itself was "unmetered". We know that the entire account was unmtered because of problems getting specific traffic counted (or not), but the company never announced TiVo as a "unmtered all you can eat out of jail free card".

And as said, in the last two weeks we had lots of comments here about things changing (here for example).




Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies 

 

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

 

tardtasticx

3084 posts

Uber Geek
+1 received by user: 483


  #417537 15-Dec-2010 11:08
Send private message

Forget this thread, wrote it in a rage.

Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.








RSS feeds
Main feed
Forums feed
Copyright
©2002-2026 Geekzone®
Site features
Geekzone BI dashboard
Geekzone Badges
Geekzone Status Page

 

Site Information
Subscribe to Geekzone
Privacy Statement
Forum Usage Guidelines (FUG)
Advertising
Trademark and copyright